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Customer Service Representative

2 months ago

Newtown Square, Pennsylvania, United States Norman's Gift Shops, Inc. Full time
Job Description

Norman's Gift Shops, Inc. is seeking a qualified Part Time Sales Associate to join our team in a dynamic retail environment. As a leading employee-owned Hallmark Gold Crown retailer, we pride ourselves on delivering exceptional customer experiences and building meaningful relationships with our customers.

Key Responsibilities:

  • Drive retail sales by genuinely connecting with customers, building relationships, and providing personalized service.
  • Meet store-specific sales goals by effectively utilizing our Customer CARE program and promoting our products.
  • Develop product knowledge to provide expert advice and recommendations to customers.
  • Maintain a clean and organized store environment by restocking displays and performing additional duties as assigned.
  • Work collaboratively with our retail teams to achieve store goals and deliver a memorable customer experience.

Requirements:

  • Must be 16 years of age or older.
  • Ability to work a flexible schedule that meets the needs of the business, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills to effectively interact with customers and colleagues.
  • Basic math skills to accurately handle cash and operate our register system.

Benefits:

  • Flexible scheduling to accommodate your needs.
  • A lucrative 25% off shopping discount on merchandise purchased in our stores.
  • Incentive contests throughout the year to recognize and reward outstanding performance.

Norman's Gift Shops, Inc. is an equal opportunity employer and welcomes applications from qualified candidates who share our commitment to delivering exceptional customer experiences and building meaningful relationships with our customers.