Medical Records Coordinator

3 days ago

Philadelphia, Pennsylvania, United States Resources For Human Development Full time
Job Title: Medical Records Technician

Job Summary:

The Medical Records Technician will be responsible for maintaining the accuracy and integrity of patient medical records, ensuring compliance with regulatory requirements and organizational policies. This role requires strong organizational and communication skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Maintain and update the InDxLogic database for the network, including mapping of documents and maintenance of the Document Mapping Guide.
  • Accurately input data and index patient medical record information into the correct patient's Electronic Medical Record to meet Quality Assurance (QA) standards.
  • Understand and utilize clinical terminology and workflows to ensure accurate indexing of electronic documents with the proper naming conventions and information.
  • Triage and/or resolve issues that are reported by staff and end users in a timely and efficient manner.
  • Make recommendations and/or perform workflow modifications to optimize automation, including changing the format/content of internal documents, enhancing document preparation, sorting, and scanning standards, and identifying and implementing processes that result in paperless workflows.
  • Audit documents which were indexed to the EMR to determine/confirm the proper naming convention and/or data was assigned.
  • Utilize indexing training and support systems to effectively interact with other users.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Coordinate regular review of records across sites to ensure completeness, accuracy, and compliance with regulations.
  • Compile and maintain patients' medical records to document condition and treatment and to provide data for special projects and continuous quality improvement efforts.
  • Proficient in using document management software, including scanning and indexing of paper documents delivered to the health center by US Mail, fax, and electronic means.
  • Scan all incoming medical records, including lab results, test results, hospital discharge notes, and other documentation into charts.
  • Enter data, such as demographic characteristics, into computer.
  • Manage and fulfill requests for release of information authorized by patients and in accordance with appropriate regulations.
  • Photocopy records and documents for billing and/or legal services; send and receive information via fax or mail.
  • Process and prepare business or government forms.
  • Process patient admission or discharge documents.
  • Provide general support and coverage at the front desk, including assisting patients and guests with services and staff, initiating services for primary care clients, staffing phones, and completing reminder phone calls.
  • Regularly update patient records, conduct fee assessments, and perform cash collection and reconciliation of all patient fees.
  • Provide additional clerical tasks, including filing, typing, faxing, and copying documents, opening and distributing mail, and facilitating transportation for clients as needed.

Requirements:

  • High School Diploma/GED required, Associate's Degree preferred, with training in medical terminology, anatomy, and physiology, legal aspects of health information, coding, and abstraction of data, statistics, database management, quality improvement methods, and computer science.
  • RHIA/RHIT and/or Medical Assistant preferred.
  • Five years' experience in a primary health care facility.
  • Extensive knowledge of medical terminology.
  • At least three years' experience coordinating efforts related to medical records, records requests, and audits.
  • At least three years of experience supervising staff.
  • Computer competency with proficiency in word processing and electronic medical records.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Highly reliable and dependable.
  • High level of patience, courtesy, and concentration.
  • Outstanding verbal communication and listening skills.
  • Demonstrated capacity for problem solving and conflict resolution.
  • Ability to work well with a team.
  • Outstanding interpersonal skills.
  • Commitment to providing high-quality, compassionate health services to individuals and families.

Working Conditions:

This role requires working in a medical environment with exposure to loud noise and requires the ability to lift up to 20 pounds frequently and/or negligible amount of force constantly to move objects.

Additional Special Working Conditions:

This role requires working in a medical environment with exposure to loud noise and requires the ability to lift up to 20 pounds frequently and/or negligible amount of force constantly to move objects.

Resources for Human Development is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

FPCN does not provide H1B Visa Sponsorship.

FPCN is committed to providing an environment that does not discriminate or disproportionately impact underrepresented and under-resourced communities within the FPCN network.

FPCN requires Healthcare Workers to be fully vaccinated.

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