Client Service Ambassador

4 weeks ago


Cleveland, Ohio, United States VCA Animal Hospitals Full time

Client Service Ambassador

We are seeking a highly skilled Client Service Ambassador to deliver exceptional customer experiences at VCA Animal Hospitals.

The ideal candidate will be responsible for:

  • Greeting visitors and providing a warm welcome
  • Answering telephones and guiding clients to exam rooms
  • Scheduling and confirming appointments
  • Placing outbound calls for follow-ups and reaching out to prospective clients
  • Presenting and explaining fees, including processing payments
  • Recommending and obtaining products and services
  • Managing medical records, charts, reports, and correspondence
  • Maintaining a clean and organized facility

Why We Need You

As the face of VCA, the Client Service Ambassador sets the tone for the practice, building and maintaining customer trust and confidence. If you are a current associate, please apply through our internal career site.

Benefits

We offer competitive compensation, a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), and generous employee pet discounts.

Equal Opportunity Employer

VCA Animal Hospitals is proud to be an Equal Opportunity Employer - Veterans/Disabled.



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