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Express Access Ambassador

1 month ago

Cleveland, Ohio, United States AEG Full time
Job Title: Express Access Ambassador

At AEG, we are seeking a highly motivated and detail-oriented Express Access Ambassador to join our team. As an Express Access Ambassador, you will play a crucial role in promoting our facial authentication technology, particularly for face-ID ticketing, and providing exceptional customer service to our fans.

Key Responsibilities:
  • Assist in promoting Wicket's facial authentication technology and face-ID ticketing
  • Provide exceptional customer service to fans, ensuring a seamless and enjoyable experience
  • Work closely with the Express Access team to ensure the smooth operation of the Express lanes
  • Assist in the expansion of Express Access into Concessions and Credentialing
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
What We Offer:
  • A competitive hourly wage
  • Valuable experience working with a premier sports team and cutting-edge technology
  • Opportunities for professional growth and development

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.