Healthcare Customer Service Representative

5 days ago


Florida, United States Teleperformance Full time

About the Role

Teleperformance is a global leader in digital business services, and we're seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our clients and their customers.

Responsibilities

  • Field customer inquiries and resolve issues in a timely and professional manner
  • Utilize problem-solving skills to de-escalate complex customer concerns
  • Collaborate with internal teams to provide seamless support and ensure customer satisfaction
  • Stay up-to-date on product knowledge and industry trends to provide informed support
  • Meet or exceed performance metrics and quality standards

Requirements

  • 6 months of customer service experience, preferably in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong problem-solving and analytical skills
  • High school diploma or equivalent required

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Why Join Teleperformance?

At Teleperformance, we're committed to providing an exceptional employee experience. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a supportive work environment. Join our team and become a part of a global community that values diversity, inclusion, and employee well-being.



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