Customer Service Ambassador
5 days ago
Arena Sports is seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As the face of our business, you will be responsible for providing exceptional service to our customers, ensuring they have a positive experience with our company.
Key Responsibilities:
- Become well-versed in all Arena Sports offerings to provide outstanding customer service
- Collaborate with customers to answer questions and problem solve
- Effectively and professionally communicate with customers in person and via our Point of Sale and Scheduling platforms
- Serve food, beverages, and concessions (must obtain a Food Handlers and MAST permit)
- Help maintain a clean facility
Requirements:
- Customer Service Representatives are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers
- Build rapport with all customers and families
- Multi-task and manage time effectively
- Know how to have fun on the job
What We Offer:
- Competitive wages
- Tip Pool
- Paid training
- Paid time off (PTO)
- Medical insurance
- Dental insurance
- Vision insurance
- Life, AD&D, Long-term Disability insurance
- Employee Assistance Program (EAP)
- 401(k) with employer match
- Referral program
- Opportunity for advancement
- Fitness-casual dress code
- Employee discounts
- $19/month gym membership at Magnuson Athletic Club
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