Front End Service Team Supervisor

6 days ago

Austell, Georgia, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a critical role in ensuring a positive customer experience. Your primary responsibilities will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be responsible for maintaining a clean and organized store environment, as well as ensuring compliance with company policies and procedures.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process returns and refunds, as well as handle financial transactions, including cash, credit, and debit transactions.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Ensure compliance with company policies and procedures, including those related to customer service, sales, and inventory management.
  • Work collaboratively with other team members to achieve sales and customer service goals.
Benefits

As a Front End Service Team Supervisor at Walmart, you will be eligible for a range of benefits, including:

  • Competitive hourly wage
  • Performance-based incentive awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Requirements

To be successful as a Front End Service Team Supervisor at Walmart, you will need:

  • Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a timely and professional manner.
  • Strong communication and interpersonal skills, with the ability to work collaboratively with other team members.
  • Basic math skills, with the ability to handle cash, credit, and debit transactions accurately.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

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