Client Services Coordinator
10 hours ago
Air Sea Packing Group is seeking a highly skilled and motivated Client Services Admin to join our team. As a key member of our organization, you will play a vital role in building and maintaining strong relationships with our clients.
Key Responsibilities:
- Client Relationship Management: Collaborate with client managers to develop and maintain client relationships, ensuring exceptional customer service and satisfaction.
- New Business Development: Support the pursuit of new client opportunities, identifying and capitalizing on potential business growth.
- Logistics Coordination: Work closely with our CSR/Warehouse staff, vendors, and carriers to ensure seamless delivery and pickup of client goods.
- Feedback and Quality Assurance: Track and log client feedback, integrating it into discussions and potential implementation to drive continuous improvement.
- Customer Service: Provide exceptional customer service, including answering calls, directing inquiries, and resolving client concerns.
Requirements:
- Industry Expertise: Experience or desire to grow in the world of art, furniture, and fine art logistics.
- Sales and Marketing: Sales and marketing experience is a plus, with a strong understanding of the logistics industry.
- High-End Sales: White glove knowledge or background in high-end sales, with a focus on exceptional customer service.
- Communication Skills: Exceptional phone and email communication skills, with the ability to build strong relationships with clients.
- Customer Service: Exceptional customer service skills, with a focus on delivering outstanding results.
What We Offer:
- Competitive Salary: A competitive salary and comprehensive benefits package.
- Benefits: Direct deposit, medical, dental, and vision coverage, long-term disability insurance, life insurance, accident death and dismemberment insurance, paid vacations, paid holidays, and a 401(k) plan.
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