Office Service Representative III
5 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Office Service Representative III to join our team at Canon Business Process Services. As a key member of our mailroom and administrative team, you will be responsible for ensuring the smooth operation of our mail and package handling processes, as well as providing exceptional customer service to our clients.
Responsibilities:- Mail and Package Handling: Receive, sort, and deliver all incoming mail and packages according to assigned floors and within established time frames.
- Customer Service: Insure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
- Administrative Support: Provide administrative support to our clients, including copying, faxing, and scanning documents, as well as maintaining accurate records and logs.
- Supply Management: Organize and distribute supplies to client employees as detailed in job requests, and monitor inventory of copy supplies, stock paper, and toner.
- Education: High school diploma or equivalent.
- Experience: 5+ years' experience working in a mailroom or professional office environment.
- Skills: Thorough knowledge of all metering, weighting, logging, and other shipping procedures, as well as proficiency in computer skills and ability to perform complex functions of various equipment and systems.
- Competitive Pay and Benefits: We offer a competitive salary and benefits package, including comprehensive training and development programs that prepare employees to advance from within.
- Positive Work Environment: Our company is focused on creating a positive work and client environment, with employee discounts on entertainment, products, and services nationwide.
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