Customer Service Advocate

1 month ago


Tempe, Arizona, United States Fortuna BMC Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through phone calls, chats, and emails.

Key Responsibilities:
  • Handle customer inquiries and resolve issues related to accounts payable and billing.
  • Provide high-quality service by effectively understanding and addressing customer needs.
  • Demonstrate professionalism and a friendly attitude while resolving customer issues.
  • Stay up-to-date with ongoing policy and procedure updates within the team.
Requirements:
  • Must be a U.S. citizen.
  • Minimum of 6 months of call center experience.
  • Strong computer and phone skills; proficiency in web-based applications.
  • Excellent verbal and written communication skills.
  • Ability to manage customer interactions with confidence and provide resolutions effectively.
  • Must be able to pass a background check and drug test.
  • High School Diploma or GED required.
  • Must be 18 years or older.
  • Typing speed of at least 30 words per minute.
Preferred Qualifications:
  • Experience with SAP systems.

Fortuna operates as a staffing agency engaged in sourcing, screening, and presenting potential candidates for employment opportunities on behalf of our clients. Our team is dedicated to providing exceptional service and support to our clients and candidates.



  • Tempe, Arizona, United States Carvana Full time

    Customer Service RepresentativeAt Carvana, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for building relationships with customers and advocating for them throughout the purchasing process.Key Responsibilities:Interact with customers on the phone, receiving...


  • Tempe, Arizona, United States Target Full time

    Create a positive experience for every guest by greeting them warmly and engaging in friendly conversation throughout each transaction. Main Responsibilities:• Welcome guests into self-checkout and provide assistance as needed• Scan and bag all guest items efficientlyKey Skills:• Excellent communication and interpersonal skills• Ability to work in a...


  • Tempe, Arizona, United States Carvana Full time

    About UsADESA, a Carvana owned company, operates over 50 locations across the US. Our Vehicle Service & Logistics Centers provide a wide range of vehicle services, including repair and reconditioning, auction remarketing, and distribution. We have hundreds of thousands of vehicles across North America, from retail to commercial, OEM, and more.Role and...


  • Tempe, Arizona, United States Circle K Full time

    At Circle K, we're looking for a Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service and resolving customer issues in a prompt and courteous manner. You'll also be responsible for operating a cash register, handling customer transactions, and maintaining a clean...


  • Tempe, Arizona, United States Circle K Stores, Inc. Full time

    We are seeking a Customer Service Ambassador to provide exceptional customer experiences at our retail locations. Key responsibilities include:Providing flexible availability to meet customer needsAssisting customers with inquiries and concernsContributing to a positive and inclusive store environmentAs a Customer Service Ambassador, you will have the...


  • Tempe, Arizona, United States Raising Cane's Full time

    Key Responsibilities: Provide exceptional customer service, ensuring all food orders meet our high standards. Take orders from customers and process payments efficiently, maintaining a positive and welcoming atmosphere. Maintain a clean and safe environment, adhering to proper safety procedures when handling and preparing food. Collaborate with the team to...


  • Tempe, Arizona, United States Sharon Layman Full time

    Are you a customer-focused individual looking for a challenging role in insurance and financial services? We are seeking a highly motivated and outgoing Customer Relations Representative to join our team at Sharon Layman. As a Customer Relations Representative, you will be responsible for establishing customer relationships, following up with customers, and...


  • Tempe, Arizona, United States The Kroger Company Full time

    The Kroger Company is a leading retailer in the grocery industry, offering a wide range of products and services to its customers. As a Retail Associate / Team Member at Kroger, you will play a crucial role in ensuring that customers receive excellent service and have a positive shopping experience.Job Summary:We are seeking a highly motivated and...


  • Tempe, Arizona, United States Courtny Tyler - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Courtny Tyler - State Farm Agent, you will play a vital role in providing exceptional customer experiences and building strong relationships with our clients. Your primary responsibility will be to establish and maintain customer relationships, following up as needed to ensure their needs are met. You...


  • Tempe, Arizona, United States Mr Appliance Full time

    Job DescriptionAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced office environment? If so, we have an exciting opportunity for you at Mr. Appliance.We are seeking a highly skilled Customer Service Representative to join our team. As a key component in providing World Class customer service, you will be...


  • Tempe, Arizona, United States LHH Recruitment Solutions Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at LHH Recruitment Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Provide timely and...


  • Tempe, Arizona, United States The Buffalo Spot Full time

    We are seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent service to our guests, operating cash registers, and maintaining a clean and welcoming environment.As a Customer Service Representative, you will have the opportunity to work in a...


  • Tempe, Arizona, United States CarMax Full time

    At CarMax, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be the face of our company, providing exceptional customer experiences and ensuring that our customers have a positive interaction with us.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional...


  • Tempe, Arizona, United States Sincera Talent Partners Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Sincera Talent Partners. As a key member of our customer-facing team, you will play a vital role in ensuring exceptional service delivery to our manufacturing clients.Key Responsibilities:Manage customer orders with precision, addressing any issues and ensuring...


  • Tempe, Arizona, United States Ajilon Full time

    Ajilon Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ajilon.Key Responsibilities:Address customer inquiries, questions, and concerns in a timely and professional manner.Verify customer billing information and shipping addresses to ensure accurate...


  • Tempe, Arizona, United States MedImpact Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at MedImpact. As a Customer Service Representative, you will be responsible for providing exceptional customer service to pharmacies, physicians, health plan sponsors, and their members, beneficiaries, or...


  • Tempe, Arizona, United States Raising Cane's Full time

    Key Responsibilities:• Provide exceptional customer service, ensuring all food orders meet our high standards.• Take orders from customers and process payments efficiently, maintaining a positive and welcoming atmosphere.• Maintain a clean and safe environment, adhering to proper food handling and preparation procedures.• Collaborate with the team to...


  • Tempe, Arizona, United States Domino's Pizza LLC Full time

    Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. You will also be involved in pizza making duties, working as part of a team to deliver high-quality food and excellent service.Key Responsibilities Provide quality...


  • Tempe, Arizona, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Tempe, Arizona, United States CREXENDO, INC Full time

    Job OverviewCareer Opportunity: Customer Success ManagerCrexendo Inc., powered by NetSapiens, is a customer-centric organization seeking a dynamic professional to provide exceptional service. The ideal candidate will develop and maintain long-term business relationships by serving as an internal advocate and client liaison.Key Responsibilities:Develop and...