Medical Support Specialist

5 days ago


Jacksonville, Florida, United States Biolife Plasma Services Full time
About BioLife Plasma Services

We are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.

Key Responsibilities
  • Donor Eligibility: Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
  • Donor Reaction Management: Evaluate and manage donor reactions, which occur at the facility, in accordance with standard operating procedures.
  • Donor Deferral: Manage donor deferral, reviewing test results and notifying donors of unsuitable test results.
  • Post Donation Information: Initiate and investigate post donation information.
Requirements
  • Education: Graduate of a recognized educational program.
  • Experience: Minimum of two years in a clinical or hospital setting preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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