Sales Support Representative

3 days ago


Chantilly, Virginia, United States Ferguson Enterprises Full time
About the Role

Ferguson Enterprises is seeking a highly motivated and detail-oriented Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in providing exceptional customer service and support to our customers, while also assisting our sales team in meeting their sales goals.

Key Responsibilities
  • Provide exceptional customer service and support to customers via phone, email, and in-person
  • Assist sales team in meeting sales goals by providing product information, answering customer questions, and resolving customer concerns
  • Process customer orders and resolve any issues related to order fulfillment
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
Requirements
  • 0-3 years of sales and/or customer service experience
  • Knowledge of plumbing fixtures, lighting, and appliances or the ability to quickly learn these product lines
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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