Senior Financial Center Manager
4 weeks ago
We are seeking a highly skilled and experienced Financial Center Manager to join our team at Bank of America. As a key member of our leadership team, you will be responsible for managing a financial center and its employees on a day-to-day basis.
Key Responsibilities- Operate as a business owner and foster a team environment, instilling an effective client-centric and risk culture in the center.
- Help clients achieve their financial goals by providing exceptional customer service and promoting Bank of America's products and services.
- Champion data-driven decision-making and remove obstacles to optimize operations, ensuring the timely identification, escalation, debate, and remediation of risk across the organization.
- Coaches to sustain and elevate organizational performance while differentiating to ensure pay for performance.
- Efficiently allocate and manage resources across the organization to drive short- and long-term profitability.
- 1+ years of leadership experience demonstrated through coaching, training, or motivating a diverse work team.
- Collaborate effectively to get things done, building and nurturing strong relationships.
- Display passion, commitment, and drive to deliver an experience that improves our clients' financial lives.
- Ability to learn and adapt to new information and technology platforms.
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
- Can interpret performance results, find opportunities to drive success, and hold others accountable to results.
- Can be flexible to work weekends and/or extended hours as needed.
- Experience in financial services and knowledge of financial services industry, products, and solutions.
- Bilingual skills.
- Risk Management
- Sales Performance Management
- Business Operations Management
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law.
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