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Operations Senior Clerk

2 months ago

Fort Myers, Florida, United States State of Florida Full time

The State of Florida is seeking a highly skilled Operations Senior Clerk to serve as the primary point of contact for clients seeking services at the Florida Department of Health in Lee County. This role is responsible for handling protected health information on a need-to-know basis, adhering to strict confidentiality and security protocols.

Key responsibilities include:

  • Providing exceptional customer service to clients, responding to inquiries, and resolving issues in a timely and professional manner.
  • Coordinating with healthcare providers, insurance companies, and other stakeholders to ensure seamless service delivery.
  • Managing and maintaining accurate and up-to-date records, reports, and databases.
  • Collaborating with the healthcare team to develop and implement effective service strategies and programs.
  • Ensuring compliance with all relevant laws, regulations, and policies governing protected health information.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. A strong understanding of healthcare services, confidentiality, and security protocols is essential. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.