Transportation Operations Coordinator
19 hours ago
Job Overview
We are seeking a skilled Transportation Operations Coordinator to join our team at Medical Transportation Management in Newburgh, New York.
About the Job
The Part Time Dispatcher works to direct day-to-day route and trip operations. This role involves organizing and conducting activities to ensure safe, cost-effective, on-time operating performance. The coordinator will track and report sign-in/sign-out times, ensure routes are timely, and communicate service issues to the appropriate personnel.
Key Responsibilities
- Assist with phone call information and dispatching of rides
- Organize and route trips based on schedule and location to ensure optimal performance
- Provide assistance to drivers for directions to destinations
- Assist drivers and transportation providers with problems or issues relating to scheduling
- Establish and maintain effective communication with transportation providers
- Report and record all incidents to the applicable manager
- Document and report provider no shows or on-time-performance issues
- Inform transportation providers of their next-days trips and any new trips that occur
- Monitor radio, telephones and on-road provision of service for quality
- Record time of departure, destination, and expected time of return
- Provide feedback on drivers' performance
Requirements
- High school diploma or G.E.D. equivalent
- Possess valid authorization to work in the United States
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- Must be able to pass employment drug screening
Preferred Skills
- Knowledge of GPS and GIS systems preferred
- Excellent communication and interpersonal skills
- Good organizational skills with attention to timeliness and details
- Ability to work flexible hours as required
- Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
- Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
- Ability to maintain high level of confidentiality
- Regular attendance is required
Compensation
The estimated annual salary for this position is $37,440, based on a 20 hour workweek at $18.00 per hour.
This compensation reflects the base salary pay range for this job based on current national market data.
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