Transportation Operations Coordinator

19 hours ago


Newburgh, New York, United States Medical Transportation Management Full time

Job Overview

We are seeking a skilled Transportation Operations Coordinator to join our team at Medical Transportation Management in Newburgh, New York.

About the Job

The Part Time Dispatcher works to direct day-to-day route and trip operations. This role involves organizing and conducting activities to ensure safe, cost-effective, on-time operating performance. The coordinator will track and report sign-in/sign-out times, ensure routes are timely, and communicate service issues to the appropriate personnel.

Key Responsibilities

  • Assist with phone call information and dispatching of rides
  • Organize and route trips based on schedule and location to ensure optimal performance
  • Provide assistance to drivers for directions to destinations
  • Assist drivers and transportation providers with problems or issues relating to scheduling
  • Establish and maintain effective communication with transportation providers
  • Report and record all incidents to the applicable manager
  • Document and report provider no shows or on-time-performance issues
  • Inform transportation providers of their next-days trips and any new trips that occur
  • Monitor radio, telephones and on-road provision of service for quality
  • Record time of departure, destination, and expected time of return
  • Provide feedback on drivers' performance

Requirements

  • High school diploma or G.E.D. equivalent
  • Possess valid authorization to work in the United States
  • 2+ years in transportation routing, dispatching, and scheduling expertise preferred
  • 1 year experience working with the applicable transit scheduling system preferred
  • Must be able to pass employment drug screening

Preferred Skills

  • Knowledge of GPS and GIS systems preferred
  • Excellent communication and interpersonal skills
  • Good organizational skills with attention to timeliness and details
  • Ability to work flexible hours as required
  • Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
  • Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
  • Ability to maintain high level of confidentiality
  • Regular attendance is required

Compensation

The estimated annual salary for this position is $37,440, based on a 20 hour workweek at $18.00 per hour.

This compensation reflects the base salary pay range for this job based on current national market data.



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