Dispatch Operations Specialist

2 days ago


Newburgh, New York, United States Medical Transportation Management Inc. Full time
Job Description

As a Dispatch Operations Specialist at Medical Transportation Management Inc., you will play a critical role in ensuring the smooth operation of our transportation services. Your primary responsibility will be to assist with all phone call information and dispatching of rides.

Key Responsibilities:
  • Coordinate transportation routes and schedules to optimize performance
  • Communicate effectively with drivers and transportation providers to resolve scheduling issues
  • Record and report incidents, provider no shows, and on-time-performance issues
  • Inform transportation providers of their next-day trips and any new trips that occur
  • Monitor radio, telephones, and on-road provision of service for quality
Requirements:
  • High school diploma or G.E.D. equivalent
  • Possess valid authorization to work in the United States
  • 2+ years in transportation routing, dispatching, and scheduling expertise preferred
Preferred Qualifications:
  • Knowledge of GPS and GIS systems
  • Excellent communication and interpersonal skills
  • Good organizational skills with attention to timeliness and details
Compensation:

$18.00 per hour. We offer competitive pay that varies based on individual skills, experience, and other relevant factors.

About Us:

We are committed to providing excellent customer service and promoting a culture of safety and respect. If you are passionate about delivering exceptional results and making a difference in your community, we encourage you to apply.



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