Operations Team Lead
1 week ago
**Job Title: Operations Team Lead**
At Ward Transport & Logistics, we are seeking a highly skilled and experienced Operations Team Lead to join our team. This is a dynamic role that requires strong leadership skills, excellent communication abilities, and a deep understanding of operations management principles.
**Overview of the Role:**
The Operations Team Lead will be responsible for overseeing the day-to-day activities of our operations team, ensuring that all tasks are completed efficiently and effectively. The successful candidate will have a proven track record of success in a similar role, with a strong background in operations management, customer service, and team leadership.
**Key Responsibilities:**
- Operations Planning: Develop and implement operational plans that align with company goals and objectives.
- Team Management: Lead and manage a team of operations staff, providing guidance, support, and development opportunities as needed.
- Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and concerns.
- Cost Control: Monitor and control costs associated with operations, identifying areas for improvement and implementing cost-saving initiatives.
- Risk Management: Identify and mitigate risks associated with operations, ensuring that the company maintains a safe and compliant work environment.
**Requirements:**
- Experience: Minimum 3-5 years of experience in operations management, customer service, or a related field.
- Education: High school diploma or equivalent required; bachelor's degree preferred.
- Skills: Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Technical Skills:
- Familiarity with AS400 (computer) functions
- Excellent organizational and time management skills
**Salary Range:** $65,000 - $85,000 per annum, depending on experience and qualifications.
This job description reflects the general duties and responsibilities of the position, but it may change over time. The salary range provided is an estimate based on industry standards and market conditions.
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