Automotive Service Leadership Role
3 weeks ago
Job Description
This is an exciting opportunity to join Ourisman Automotive Group as an Assistant Service Manager. The successful candidate will have a strong background in automotive service management and a passion for delivering exceptional customer experiences. In this role, you will assist the Service Manager in managing the service department's daily operations, ensuring efficient workflow and high-quality services.
Key Responsibilities
- Manage service schedules, assign work to technicians, and monitor progress to meet deadlines.
- Provide top-notch customer service, addressing inquiries and concerns promptly and professionally.
- Collaborate with the service team to achieve performance goals and maintain a positive work environment.
- Maintain accurate records of services performed, parts used, and customer interactions.
Requirements
- Previous experience in an automotive service department, preferably in a leadership role.
- Strong organizational and multitasking skills, excellent communication and interpersonal abilities, and a customer-focused approach.
- Basic understanding of automotive repair processes and diagnostic procedures.
- Ability to resolve issues efficiently and professionally.
Compensation and Benefits
The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. Our benefits package includes health, dental, and vision insurance, life insurance options, short-term and long-term disability insurance, 401(k) plan with company match, paid time off, and holiday leave.
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