Recertification Specialist

2 weeks ago


Baltimore, Maryland, United States Residential One LLC Full time
Job Overview

We are seeking a highly motivated and experienced Recertification Specialist to join our team at ResidentialONE. As a key member of our property management team, you will be responsible for leasing, marketing, and maintaining positive resident relations of our multi-family residential apartments.

Key Responsibilities
  • Leasing: Greet prospects, qualify them, and record all telephone and in-person visits on appropriate reports. Ensure models and available units are ready and communicate related service needs.
  • Marketing: Participate in outreach marketing activities, conduct market surveys, and shop competitive communities.
  • Resident Relations: Receive all telephone calls and in-person visits, listen to resident requests, concerns, and comments, and ensure all maintenance repairs are handled satisfactorily.
  • Administrative: Accept rental payments, provide receipts, and maintain current resident files.
Requirements
  • Minimum 3 years' apartment management experience
  • LIHTC experience and deep knowledge of tax credit program
  • High energy, assertive, and creative individual with excellent written and verbal communication skills
  • Ability to successfully and efficiently lead a team
  • Commitment to customer service focus and strong organizational and follow-through skills
Equal Opportunity/Affirmative Action Statement

ResidentialONE is an equal opportunity/affirmative action employer and welcomes applications from diverse candidates.

About ResidentialONE

We are a premiere property management company in the mid-Atlantic region, committed to creating the best apartment living experience for our residents through award-winning management. We are dedicated to providing our clients with customized, creative, and thoughtful management and real estate services.



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