Recertification Specialist

2 weeks ago


Baltimore, Maryland, United States Residential One LLC Full time
Job Summary

We are seeking a highly motivated and experienced Recertification Specialist to join our team at Residential One LLC. As a key member of our property management team, you will be responsible for leasing, marketing, and maintaining positive resident relations of our multi-family residential apartments.

Key Responsibilities:

  • Leasing: Greet prospects, qualify them, and record all telephone and in-person visits on appropriate reports. Ensure models and available units are ready and communicate related service needs.
  • Marketing: Participate in outreach marketing activities, advise residents of referral concessions, and assist in placing and removing banners, balloons, bandit signs, flags, etc.
  • Resident Relations: Receive all telephone calls and in-person visits, listen to resident requests, concerns, and comments, and ensure all maintenance repairs are handled satisfactorily.
  • Administrative: Accept rental payments, provide receipts, post funds to resident accounts, and maintain accurate monthly commission records.

Requirements:

  • Minimum 3 years' apartment management experience
  • LIHTC experience and deep knowledge of tax credit program
  • High energy, assertive, and creative individual with excellent written and verbal communication skills
  • Above average overall computer skills and ability to successfully and efficiently lead a team

Why Join Us:

At Residential One LLC, we are committed to creating the best apartment living experience for our residents through award-winning management. We believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.



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