Customer Service Representative
7 days ago
Eagle, Vyve, and Northland are leading broadband internet providers serving largely non-urban communities in 16 states. As a key member of our team, you will represent Vyve in a consistently courteous and professional manner, providing quality internal and external customer service.
Estimated Salary:$45,000 - $60,000 per year, based on location and experience.
Responsibilities:
- Resolve complex customer issues
- Demonstrate a strong passion for selling Vyve products and services
- Meet and exceed monthly revenue sales targets
- Serve as a mentor to other team members, providing instruction, support, and direction
- Perform duties of Retail Sales Agent, including initiating contact with customers, selling, resolving problems, answering questions, sending correspondence, and generating reports
Required Skills & Qualifications:
- 2+ years in customer service and/or sales industry; phone or face-to-face contact with consumers
- Ability to handle multiple tasks
- Strong organization and time management skills
- Excellent interpersonal skills
- Proficiency with PCs, Microsoft Office Suite, and general intranet navigation
Benefits:
- A friendly and fun work environment
- Communication and training
- Great benefits package
- Courtesy cable services for employees living in our markets
We Offer More:
- A culture that encourages growth
- An equal opportunity employer
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