Customer Service Representative

7 days ago


Vidalia, Georgia, United States Vyve Broadband Full time
Job Overview:

Eagle, Vyve, and Northland are leading broadband internet providers serving largely non-urban communities in 16 states. As a key member of our team, you will represent Vyve in a consistently courteous and professional manner, providing quality internal and external customer service.

Estimated Salary:$45,000 - $60,000 per year, based on location and experience.

Responsibilities:
  • Resolve complex customer issues
  • Demonstrate a strong passion for selling Vyve products and services
  • Meet and exceed monthly revenue sales targets
  • Serve as a mentor to other team members, providing instruction, support, and direction
  • Perform duties of Retail Sales Agent, including initiating contact with customers, selling, resolving problems, answering questions, sending correspondence, and generating reports

Required Skills & Qualifications:
  • 2+ years in customer service and/or sales industry; phone or face-to-face contact with consumers
  • Ability to handle multiple tasks
  • Strong organization and time management skills
  • Excellent interpersonal skills
  • Proficiency with PCs, Microsoft Office Suite, and general intranet navigation

Benefits:
  • A friendly and fun work environment
  • Communication and training
  • Great benefits package
  • Courtesy cable services for employees living in our markets

We Offer More:
  • A culture that encourages growth
  • An equal opportunity employer


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