Customer Service Representative

1 week ago


Vidalia, Georgia, United States Home Hardware Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at the Home Hardware Center in Vidalia. As a key member of our sales team, you will provide exceptional customer service and support to customers, ensuring a positive shopping experience.

Key Responsibilities:
  • Provide excellent customer service, listening attentively to customer needs and providing accurate product recommendations.
  • Direct customers to relevant products and assist with special orders and price lookup.
  • Maintain a clean and organized sales counter and selling area, promoting a positive store image.
  • Assist with customer loading of items purchased and use CNRG's Resource Center to report any issues with retail prices or product descriptions.
Requirements:
  • Previous work experience in retail sales or customer service is required.
  • Strong math, reading, writing, and speaking skills are essential.
  • A friendly demeanor and problem-solving ability are necessary for success in this role.
  • Basic knowledge of lumber, building materials, or general hardware merchandise is required.
  • The ability to lift and load merchandise weighing up to 50 lbs. for various amounts of time is also required.
Working Conditions:

This is an hourly position (non-exempt from overtime) that requires standing for long periods and lifting heavy objects. A high school diploma or equivalent is preferred.

Compensation:

The estimated salary for this role is around $45,000 per year, based on industry standards and market conditions in the Vidalia area.



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