Operations Manager
1 week ago
We are seeking a highly skilled Operations Manager - Field Services to lead our field services team in resolving product issues at customer sites. This role is critical in ensuring that customer complaints regarding the quality and reliability of company products are addressed efficiently and effectively.
Key Responsibilities:
* Lead and direct a team of field service personnel to ensure prompt and effective resolution of product issues
* Develop and implement strategies to improve field service efficiency, productivity, and quality
* Collaborate with internal stakeholders to identify and address customer needs and concerns
* Analyze data and metrics to measure field service performance and make informed decisions
Requirements:
* Bachelor's degree in Business Administration, Operations Management, or related field
* Proven experience in field service management or a related role
* Strong leadership and communication skills
* Ability to analyze data and make informed decisions
* Familiarity with industry best practices and standards
Benefits:
* Competitive salary: $85,000 - $110,000 per year, depending on experience
* Comprehensive benefits package, including health insurance, retirement plan, and paid time off
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
About Us:
Builders First Source is a leading supplier of building materials and construction services. We pride ourselves on providing exceptional customer service and supporting the growth of our customers' businesses. If you are a motivated and results-driven individual who shares our values, we encourage you to apply for this exciting opportunity.
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