Automotive Service Advisor
3 weeks ago
We are seeking an experienced Service Writer to join our team at Paul Thigpen Chevrolet Vidalia. As a Service Writer, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout the repair process.
About the JobThis is a full-time position that requires a high level of customer interaction and strong communication skills. The ideal candidate will be able to effectively manage multiple tasks, work well under pressure, and maintain a professional demeanor in a fast-paced environment.
The estimated salary for this position is $55,000 - $65,000 per year, depending on experience.
Key Responsibilities- Meet with customers to determine their vehicle repair needs and provide recommendations for services.
- Build strong relationships with customers to ensure their satisfaction with our services.
- Maintain accurate records of customer interactions and vehicle repairs.
- Work closely with technicians to ensure timely completion of repairs and maintain high quality standards.
- Participate in ongoing training and development to stay up-to-date on industry best practices.
- Bachelor's degree or equivalent experience in a related field.
- At least 2 years of experience as a Service Writer or in a related customer-facing role.
- Valid commercial driver's license and clean driving record.
- Accredited training in service advisor skills, customer satisfaction, and quality control.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team environment.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A fun and dynamic work environment.
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