Operations Manager, Distribution
3 weeks ago
Ingram Content Group is seeking an experienced Operations Manager to join our Distribution team in Jackson, TN. As a key member of our operations team, you will be responsible for managing the day-to-day operations of a specific group of departments within the Distribution Center, ensuring service levels, performance levels, quality, and human resources meet daily business requirements.
Key Responsibilities:- Manage and operate a group of departments within budgeted payroll guidelines.
- Coach, counsel, and develop a group of operations supervisors.
- Control and manage costs for all assigned departments.
- Analyze staffing needs and delegate work based on volume requirements in assigned departments.
- Meet established turnover objectives.
- Ensure customer service levels and CPU goals are met.
- Manage progressive counseling process and ensure all associates in assigned departments are treated equally.
- Establish back-up strategies by cross-training, analyzing volume projections, and problem-solving.
- HS Diploma or GED.
- 3 years' experience in a high-volume distribution center supervising at least 25 or more employees.
- 2 years' experience working with a Warehouse Management System.
- 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.
- Proven project management experience with a focus on driving high-impact initiatives.
- Experience in leading and participating in LEAN and continuous improvement projects, including waste reduction and 5S implementation.
- Demonstrated success in managing multi-site operations, with a strong ability to prioritize tasks and manage time effectively.
- Empathetic leader who champions employee needs and fosters a positive, inclusive work environment.
- Highly adaptable to change, with a forward-thinking mindset focused on staying ahead of industry trends and advancements, particularly in automation and technology.
- A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental, and Health Care FSA.
- 15 vacation days & 12 sick days accrued annually and 3 personal days.
- 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more.
- Encouraged continued education with our tuition reimbursement program.
- Financial and in-kind opportunities to engage with non-profits in your community.
- Casual Dress Code.
Ingram Content Group is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work-related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
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