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Operations Assistant Manager

1 month ago

Fall River, Massachusetts, United States PODS Full time
Job Summary

As an Assistant Operations Manager at PODS, you will play a critical role in supporting the Market Manager in the daily operations of a storage center within a designated territory. Your responsibilities will include directing day-to-day supervision of the storage center and associates, assisting the Market Manager in meeting customers' expectations, and maintaining all OSHA and preventative maintenance programs for the storage center.

Essential Duties and Responsibilities
  • Ensure AM SOP compliance for SC Workers
  • Dispatch & time-stamping assistance for drivers
  • Print IF waybills for day/Check IF waybills for next day
  • Coordinate with local & IF drivers throughout day
  • Develop efficient plan to pull containers based on needs
  • Convert containers for drivers
  • Conduct training and provide guidance to SC workers
  • Ensure staging for next day/week
  • Lead missing container search and water testing activity
  • Monitor Samsara Software/Video and report violations to Market Manager
  • Complete any other assigned duties (backup EMT, MM, etc)
  • Back up Market Manager as needed (rotate Sundays/weekends)
  • Review and approve payroll each pay cycle due date
  • Submit container repair files
  • Monitor SC Worker IDP training progress/perform SC worker observations
  • Coordinate DEF / Wiper fluid delivery
  • Open PARs, interview, onboard & other SC recruiting / hiring activity
Weekly (Bi-weekly)
  • Create/Post monthly SC Worker schedule
  • Ensure Associate Certification and OSHA compliance
  • Maintain consistent inventory of signs, tools, latches, parts etc. and assist with order
  • Visit / Inspect all WH and drop yards in the market on a monthly basis/lead warehouse and drop-yard inspection for audit compliance
  • Submit KPI & EOM info to MM & corporate support
  • Review prior month P&L with TM and finance lead
  • Attend Safety training sessions and complete any assigned training
Quarterly
  • Participate in Individual Development Planning (IDP) with MM
  • Complete Individual Development Planning (IDP) with SCWs
  • Lead the coordination of container auctions
  • Full QTLY container reconciliation turned into TM for self-audits
  • Attend EMT PODZILLA & customer damage field-repair training
Management & Supervisory Responsibilities

Typically reports to Market Manager. Job is directly responsible for managing other employees (hiring/termination and/or pay decisions, performance management) Storage Center Workers, Equipment Maintenance Technicians.

Job Qualifications: Education & Experience Requirements

High School diploma required; college degree preferred or a minimum of 1 year of prior management experience. Ability to apply and successfully attain CDL Class B License or higher. Must maintain a current/valid driver license from the state in which position is assigned. Must be able to obtain PODS forklift certification. Ability to obtain a valid DOT medical card. Mechanical ability essential to identify problems with equipment.

Physical Requirements

Ability to sit at a desk and use a computer for up to 8 hours a day; Ability to use hands and fingers to type on a keyboard and use a mouse to navigate. Ability to stand and walk up to 8 hours a day; Ability to stoop, bend and lift boxes weighing up to 40 lbs. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. Regularly required to sit; Use hands to finger, handle, or feel; Reach with hands and arms and talk and hear. Ability to hear and verbally communicate using a telephone handset and/or connected headset device.

Working Conditions

Schedule is on a rotating basis with a combination of weekday and weekend work. Travel requirements: Within Local Territory. May be subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy.

Disclaimer

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.

Equal Opportunity, Affirmative Action Employer