Appointment Coordinator

1 month ago


Cleveland, Ohio, United States Northeast Ohio Neighborhood Full time
Job SummaryAs a key member of the Northeast Ohio Neighborhood team, the Appointment Specialist plays a vital role in ensuring seamless patient scheduling and registration processes.

Key Responsibilities
  • Under the supervision of the Appointment and Referral Supervisor, the Appointment Specialist is responsible for scheduling appointments, confirming and canceling appointments, and performing general registration duties.
  • Welcoming new HMO patients and scheduling same-day appointments as needed.

Requirements
  • High School Diploma or equivalent.
  • Experience or willingness to learn client management systems and other required software programs.

Technical Skills
  • Maintaining confidentiality of all work.
  • Typing a minimum of 25 words per minute.
  • Proficiency with basic PC functions.
  • Accuracy, adaptability, and orderliness.
  • Excellent oral communication skills.
  • Sound judgment in problem-solving.

About UsAt Northeast Ohio Neighborhood, we value our patients and strive to provide exceptional care. As an Appointment Specialist, you will be an integral part of our team, working closely with patients and staff to ensure a positive experience. If you are a detail-oriented and customer-focused individual, we encourage you to apply for this rewarding opportunity.
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