Customer Support Team Member

2 days ago


Reading, Pennsylvania, United States The GIANT Full time

We are looking for a Customer Support Team Member to join our dynamic team at The GIANT Company As a key member of our front-end operations, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

About the Role

The primary responsibility of this position is to bag items at checkout, put bags into carts, restock returns, retrieve carts from the parking lot, vacuum front-end, restock coolers, and collect trash. We are committed to being an inclusive place to work and shop, embracing the unique talents and differences of every team member.

Key Responsibilities
  • Review the work schedule, check equipment and supplies, and prepare for duties at the start of each shift.
  • Collect trash, take trash to compactor, and operate the compactor to maintain a clean and safe store environment.
  • Perform housekeeping duties, keep floors clean, and maintain clean work areas, including performing a clean sweep every hour.
  • Collect carts, stack carts, and push carts back to the front-end of the store to ensure efficient cart management.
  • Provide excellent customer service and complete other duties as assigned by management.

We offer a competitive salary of $13.00 per hour and a comprehensive benefits package, which includes health insurance, 401(k) matching, and paid time off.

Requirements
  • Must be authorized to work in the U.S.
  • Must be able to communicate and understand company policies and safety regulations.
  • Must meet ergonomic and physical requirements, as well as physical base scores for this position.
  • Must be able to use, or learn to use, equipment and tools used to perform this job.
  • Must meet company performance standards for the job, including regular attendance and completion of the introductory probationary period.


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