Dynamic Product Experience Manager
6 days ago
Experience a fulfilling career as a Product Experience Manager with Horizontal Talent, where you will play a pivotal role in shaping the customer experience journey.
We are seeking a skilled and experienced Jr. Product Manager to join our dynamic team, focusing on Subscriptions. This is an exceptional opportunity to work closely with cross-functional teams to drive subscription growth, improve customer retention, and enhance the overall customer experience.
The ideal candidate will have at least 5 years of experience in writing technical specifications, product requirement documents, and past Product Manager experience involving UX/UI. Proficiency in market research, asking the right questions to understand customers' needs, and ownership of initiatives end-to-end are essential qualities we look for.
In this role, you will be responsible for developing and optimizing end-to-end customer experience workflows, gathering and analyzing customer feedback, and utilizing data analytics to identify pain points and opportunities for improvement. You will collaborate with UX/UI designers, engineers, marketing, and customer support teams to implement and refine workflows.
This role requires strong leadership skills, prioritization, and focus on product features that can drive maximum impact with minimal resources. A technical background, subscriptions experience, and knowledge of A/B or multi-variate testing would be advantageous.
HIGHLIGHTS:
- $34-$69 per hour (base salary)
- Competitive compensation and benefits package
- Opportunity to grow your career with a dynamic and innovative company
At Horizontal Talent, we value customer-centricity, collaboration, and continuous improvement. We seek talented and qualified candidates who share our commitment to excellence. If you're passionate about delivering exceptional customer experiences and leading cross-functional teams, we encourage you to apply.
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