Product Experience Expert
5 days ago
We are seeking a Product Experience Expert to join our team at Crate and Barrel in the United States or Canada. As a Product Experience Expert, you will be responsible for providing customers with a seamless and engaging shopping experience.
Job Description: As a Product Experience Expert, you will work closely with customers to understand their needs and preferences, providing personalized recommendations and solutions. You will also be responsible for maintaining a thorough knowledge of our products, services, and promotions.
Duties and Responsibilities:
- Provide customers with a seamless and engaging shopping experience
- Maintain a thorough knowledge of our products, services, and promotions
- Work closely with customers to understand their needs and preferences, providing personalized recommendations and solutions
- Maintain sales floor coverage and follow posted schedules with regard to area assignments
- Maintain the store counters and displays and assist with store maintenance as directed by the management team
- Actively engage customers and assist with product selections and process all customer orders or returns
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
Requirements:
- Customer service or retail experience preferred
- Good reading, written, and verbal language skills (English)
Benefits:
- A competitive salary of $42,000 - $57,000 per year, based on location and experience
- Opportunities for professional growth and development
- A fun and dynamic work environment
Location: United States or Canada
Estimated Salary: $49,500 - $64,500 per year
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