In-School Technology Support Specialist

4 weeks ago


New York, New York, United States PRACTICE Benefit Corp Full time
Job Overview

We are seeking a highly skilled In-School Technology Support Specialist to join our team at PRACTICE Benefit Corp. The successful candidate will be responsible for providing comprehensive IT support within the school environment, ensuring the smooth operation of all technology used in the school.

Key Responsibilities:

  1. IT Support:
    • Provide timely and effective technical support to staff and students.
    • Troubleshoot and resolve hardware, software, and network issues.
    • Assist with setup and configuration of computer systems and applications.
  2. Hardware/Software/Network Maintenance:
    • Maintain and update school hardware and software.
    • Ensure network connectivity and resolve network-related issues.
    • Perform regular maintenance checks on all technology equipment.
  3. Device Collection and Inventory:
    • Manage the inventory of all technological devices within the school.
    • Collect and organize devices at the end of each term or as required.
    • Maintain accurate records of device distribution and condition.
  4. Data Management:
    • Ensure the security and confidentiality of school data.
    • Assist with data backups and recovery processes.
    • Manage data storage solutions and access permissions.
  5. SMART Board/iPad Maintenance:
    • Perform routine maintenance and updates on SMART Boards and iPads.
    • Provide support for teachers using SMART Boards and iPads in their classrooms.
    • Ensure all interactive technology is functioning properly.
  6. Cleaning and Maintaining Devices and Device Storage Units:
    • Regularly clean and sanitize devices to ensure they are in good working condition.
    • Maintain and organize device storage units for easy access and security.
    • Implement procedures for safe handling and storage of all equipment.

Requirements:

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT support, preferably in an educational setting.
  • Strong knowledge of hardware, software, and network systems.
  • Experience with device inventory management and data management.
  • Familiarity with SMART Boards, iPads, and other educational technology.
  • Excellent problem-solving and troubleshooting skills.
  • Strong organizational skills and attention to detail.
  • Ability to communicate effectively with both technical and non-technical staff.
  • Patience and a customer-service-oriented attitude.

Working Conditions:

  • Primarily an on-site role.
  • May require lifting and moving of heavy equipment.
  • Regular interaction with staff, students, and other stakeholders.

Compensation & Benefits:

  • Competitive pay rate of $22/hr with the opportunity to earn $24.20/hr* with a completion bonus.
  • Education Champions are not paid during school breaks (Winter Break, Spring Break, etc.).
  • Education Champions will be required to attend one 30-minute event per quarter and complete 5 minutes of asynchronous training per week.

Acknowledgment:
PRACTICE partners with some of New York City's most struggling public schools to improve academic outcomes for low-income students and their families. Flexibility is required, as there may be occasions when a school recognizes a more pressing need for your time and talents than originally anticipated. You may be asked to teach a different grade or subject. Our team expects you to be flexible and committed to furthering our mission of advancing equitable education for urban students by closing the opportunity gap.

  • Bonus based on starting and completing the program and maintaining your EC Quality Review.


  • New York, New York, United States QT Communications & Technology Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at QT Communications & Technology. As a Technical Support Specialist, you will be responsible for providing technical support to our clients by researching and answering questions, troubleshooting problems, and maintaining...

  • IT Support Specialist

    4 weeks ago


    New York, New York, United States Gotham Technology Group Full time

    Help Desk SpecialistGotham Technology Group is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing top-notch customer service and technical support to our clients.Key Responsibilities:Provide exceptional customer service and technical support to clients via phone, email, and in-person....


  • New York, New York, United States LanceSoft Full time

    Job SummaryWe are seeking a highly skilled and experienced Technology Support Specialist to join our Executive Service Team at LanceSoft. The successful candidate will be responsible for delivering exceptional technology support to our senior managers, ensuring seamless execution of their roles through technology.Key Responsibilities:Provide expert-level...


  • New York, New York, United States Cantor Fitzgerald Full time

    **Join the Cantor Equities Team as a Trade Desk Support Specialist**The Cantor Equities Technology Trade Desk Support team is responsible for delivering exceptional support to various equity products and processes. Key responsibilities include:Providing business support, strategy, and prioritization to the Cantor Equities businessCollaborating with the...


  • New York, New York, United States Bowlero Corporation Full time

    Job SummaryThe Field Technology Specialist is a critical role within Bowlero Corporation, responsible for ensuring the smooth operation of technical equipment at our entertainment centers. This position requires a unique blend of technical expertise, customer service skills, and adaptability.Key ResponsibilitiesTrain and support center staff in servicing...


  • New York, New York, United States Queens Park Primary School Full time

    Job Title: Education Support SpecialistDescription:Queens Park Primary School is seeking a dedicated and compassionate Education Support Specialist to join our team. As an Education Support Specialist, you will play a vital role in supporting students with special needs, working closely with teachers to deliver planned education programs and creating a...


  • New York, New York, United States Skadden Arps Slate Meagher and Flom LLP Full time

    About the RoleWe are seeking a highly skilled Technology Support Analyst to join our team at Skadden Arps Slate Meagher and Flom LLP. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and ensuring the smooth operation of our technology infrastructure.Key ResponsibilitiesProvide technical...


  • New York, New York, United States Skadden Arps Full time

    Job SummaryWe are seeking a highly skilled Technology Support Analyst to join our team at Skadden Arps. As a key member of our IT department, you will be responsible for providing technical support to our staff and ensuring the smooth operation of our technology systems.Key ResponsibilitiesProvide technical support to staff members, including troubleshooting...


  • New York, New York, United States AeroCloud Systems Full time

    AeroCloud Systems is seeking a skilled Airport Technology Support Specialist to join our team. As a key member of our Delivery, Implementation and Support (DIS) team, you will be responsible for ensuring the successful implementation and go-live support of our software and associated equipment in airports across the US and neighboring territories.### Key...


  • New York, New York, United States Tripoint Search Full time

    Job SummaryTripoint Search is seeking a skilled Legal Technology Help Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support to our users, troubleshooting issues, and maintaining accurate records of all maintenance, inventory, and security measures associated with our IT equipment.Key...


  • New York, New York, United States Columbia University Full time

    Job SummaryColumbia University seeks a highly skilled Senior Technology System Support Specialist to join its team. Reporting to the Director of Technology Systems, this individual will plan, lead, and execute hardware and software support and maintenance activities for Public Safety department systems, client computers, and mission-critical applications.Key...


  • New York, New York, United States Universal Processing Full time

    Job Title: Technology Implementation SpecialistJob Summary:We are seeking a highly skilled Technology Implementation Specialist to join our team at Universal Processing, LLC. As a key member of our team, you will be responsible for deploying and implementing payment technologies, including standalone terminals, mobile payment solutions, online gateways, and...


  • New York, New York, United States School of Visual Arts Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at the School of Visual Arts. As a key member of our Financial Aid department, you will be responsible for providing exceptional customer service, coordinating office communications, and supporting the daily operations of our office.Key...


  • New York, New York, United States School in the Square Full time

    Our MissionSchool in the Square is an independent, community-based charter school dedicated to providing a progressive and rigorous learning community for students. We prioritize relationships, equity, and inclusivity, and strive to create a culturally responsive and sustaining environment for all learners.Job SummaryWe are seeking a highly qualified High...


  • New York, New York, United States SAR Academy & SAR High School Full time

    The Director of IT and Technology Strategist at SAR Academy & SAR High School is a key role that combines technical expertise with strategic vision. As a Senior Engineer and Technology Strategist, this position is integral to driving technological excellence within the institution. The Director of IT plays a crucial role in advancing the institution's...


  • New York, New York, United States LanceSoft Full time

    Job SummaryLanceSoft is seeking a highly skilled Technology Operations Manager to join our Executive Service Team. As a key member of our team, you will be responsible for delivering exceptional technology support to our senior managers.Key ResponsibilitiesProvide a single point of contact for all IT-related issues to senior managementTroubleshoot desktop...


  • New York, New York, United States Actalent Full time

    Job Title: Technology Solutions SpecialistJob DescriptionAs a Technology Solutions Specialist, you will be responsible for designing and implementing telecommunications and structured cabling systems, security systems including access control, video surveillance, and intrusion detection. You will create Revit families and assist with symbiology creation for...

  • College Aide

    4 weeks ago


    New York, New York, United States City of New York Full time

    Job SummaryThe City of New York is seeking a highly motivated and detail-oriented College Aide to join our team in the Office of the Comptroller. As a College Aide, you will provide technical support and assistance to our staff, working on a variety of projects and tasks related to information technology.This is a part-time role for current college students...


  • New York, New York, United States Columbia University In the City of New York Full time

    Job SummaryThe Academic Computing Support Specialist will be responsible for the maintenance, operation, and security of AV/IT systems in campus-wide learning environments, conference rooms, and specialty rooms. This role requires excellent technical skills, strong customer service, and the ability to work effectively with internal and external personnel.Key...


  • New York, New York, United States Prose on Pixels Full time

    Job SummaryWe are looking for a highly skilled Production Technology Specialist to join our team at Prose on Pixels. As a key member of our production technology team, you will provide technical support to our staff and collaborate with artists and producers to troubleshoot technical challenges.ResponsibilitiesProvide technical support to our staff at our...