Senior Desktop Support Specialist in Andover, Massachusetts
1 week ago
As a key member of our team, you will be responsible for providing workstation software break fix support, IMAC – PC install, moves, adds and changes, image loads, asset recovery, asset tagging, printer support, client center (tech bar) support, and IT service management updates.
Key Qualifications:
- Minimum of 7 years of working experience in desktop support
- Knowledge of PC imaging
- Experience with change management and incident management
- Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
Preferred Qualifications:
- Certified Dell Technician
- Expertise in inventory control
Requirements:
- Must be within driving distance of Andover, Massachusetts, and be willing to work onsite
- Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
What We Offer:
- A virtue-centered team who value their work and teammates
- Ongoing learning and development opportunities to foster continuous growth
- A wide variety of benefits for eligible employees related to health, retirement, professional development, and more
More About Us:
We are a hybrid cloud and managed services consulting firm with deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft, and others. We take pride in taking care of our employees and providing them with opportunities for growth and development.
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