IT Infrastructure Technician
2 weeks ago
About Us:
We are a prominent enterprise in the IT, Software, Cloud, and Solutions sector, committed to fostering employee growth and enhancing our clients' business capabilities. Our diverse clientele spans various industries, including Fortune 500 companies and innovative startups.
Why Work With Us?
1. Recognized as a premier workplace with high employee satisfaction rates.
2. Comprehensive benefits, a healthy work-life balance, and ample opportunities for professional development.
3. Engage in impactful work that contributes to cutting-edge products and services.
Position Overview:
This role is essential for maintaining the efficiency of our data center operations, which form the backbone of our IT infrastructure. As a Data Center Technician, you will be integral to our technology team, ensuring optimal performance and reliability.
Key Responsibilities:
- Manage daily operations of the data center, including system upgrades and security protocols.
- Utilize advanced monitoring tools to identify and resolve network issues.
- Oversee incident response to minimize service disruptions.
- Conduct regular maintenance and system enhancements to ensure operational integrity.
- Develop strategies to improve data center efficiency.
- Plan for capacity to meet current and future operational demands.
- Implement strict security measures to protect company data.
- Collaborate with IT teams to troubleshoot complex network challenges.
- Engage in continuous professional development to stay abreast of industry advancements.
Qualifications:
- Current TS/SCI clearance with Full Scope Polygraph.
- Minimum of 3 years in a data center environment.
- Experience in data center infrastructure and network administration.
- Strong background in incident management and network diagnostics.
- Proficient in service solutions and network upkeep.
- Knowledge of system upgrades and security configurations.
- Familiarity with patch management and network performance optimization.
- Understanding of capacity planning and network availability.
- Security+ certification.
- Excellent problem-solving and communication skills.
- Commitment to ongoing learning and professional growth.
Preferred Qualifications:
- CCNA certification.
- Experience with ServiceNow.
- Linux Systems Administration skills.
- ITIL knowledge.
- Familiarity with IT Service Management.
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