TSA Conference Center Assistant
2 days ago
**Conference Center Operations**
The General Clerk III position is responsible for fulfilling the needs of the TSA's conference center. This includes answering customer requests, escorting employees or visitors, conference room set-ups and breakdowns, monitoring electronic requests, and ensuring the conference center is stocked and presentable.
**Customer Service**
This position provides customer service to employees and guests who approach/contact the Welcome Center desk. Excellent communication skills are essential to providing top-notch customer service and resolving any issues that may arise.
**Setup and Breakdown**
The General Clerk III participates in the setup and breakdown of conference center builds, which includes moving tables, chairs, flags, whiteboards, and easels. This requires attention to detail and the ability to multitask.
**Equipment Management**
This position is responsible for monitoring, managing, and troubleshooting equipment within the conference center, including printers, copiers, and lighting.
**Education and Skills**
- High School diploma or equivalent plus one year of customer service, event support, or front desk related experience required.
- Must possess adequate communication skills including the ability to read, write, speak, understand English, and basic correspondence.
- Familiarity with computers and basic keyboarding abilities.
- Ability to obtain and maintain a security badge.
- Proficient skills with Microsoft Office (Excel, PowerPoint, Teams, etc.).
**Salary and Benefits**
The estimated salary for this position is $21.47 per hour, and benefits include opportunities for professional growth and development.
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