Event Support Specialist

3 weeks ago


Springfield, Virginia, United States Didlake Full time

**Job Description**

The General Clerk III position at the TSA Conference Center is responsible for assisting with conference setup, customer service, and day-to-day operations. This includes:

  • Monitoring AGILQuest and email for requests and inquiries.
  • Maintaining daily logs of requests and complaints.
  • Participating in the setup and breakdown of conference center builds.
  • Providing customer service to employees and guests who approach/contact the Welcome Center desk.
  • Coordinating temporary lighting, IT, or other sub-contracted services required for conferences.
  • Providing follow-up service with conference hosts to ensure all needs are met before their conference is scheduled to start.
  • Monitoring, managing, and troubleshooting equipment within the conference center (printers, copiers, lighting, etc.).
  • Coordinating pre and post-conference cleaning.
  • Using knowledge of the building layout to direct/escort employees and visitors when necessary/acceptable.

**Requirements**

  • High School diploma or equivalent plus one year of customer service, event support, or front desk related experience required.
  • Must possess adequate communication skills including the ability to read, write, speak, understand English, and basic correspondence.
  • Familiarity with computers and basic keyboarding abilities.
  • Ability to obtain and maintain a security badge.
  • Proficient skills with Microsoft Office (Excel, PowerPoint, Teams, etc.).

**Estimated Salary**

The estimated salary for this position is $21.47 per hour.



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