Testing Specialist

2 weeks ago


Hillsboro, United States Jefferson College Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Testing Specialist at Jefferson College. As a key member of our Academic Services division, you will play a critical role in ensuring the smooth operation of our testing programs.

Key Responsibilities
  • Administer exams and maintain testing environments to ensure a seamless testing experience for students.
  • Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Coordinate testing accommodations and assist students with special needs, ensuring equal access to testing opportunities.
  • Record and report test results, maintaining accurate and up-to-date records.
  • Oversee testing software functions, troubleshooting issues and performing software updates and upgrades.
  • Manage department inventory, ensuring supplies are stocked and maintained.
Requirements
  • Associate's degree or equivalent combination of education and experience.
  • Proficient in using computers and related software applications, including Ellucian Banner and various testing platforms.
  • Strong customer service skills, with the ability to communicate effectively with students, faculty, and staff.
  • Ability to work in a fast-paced environment, with a focus on attention to detail and organizational skills.
Preferred Qualifications
  • Experience in using Word, Google Forms, and Google Drive.
  • Strong computer skills, with the ability to troubleshoot software issues.
Working Conditions

This is a full-time position, Monday through Friday, with some Saturdays required. The work hours are Monday and Wednesday, 7:30 am - 4 pm, Tuesday and Thursday, 12:00 noon - 8:30 pm, and Fridays, 8 am - 2 pm.

Jefferson College is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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