Parts and Service Coordinator
4 days ago
1 Resource Group is seeking a skilled Parts and Service Coordinator to support the Elizabethtown, KY area. As a PSSR - Parts representative, you will provide excellent customer service and support for our parts department.
Responsibilities:
- Generate sales to customers for generator parts, service, rentals, and rebuilds on all generator makes and models.
- Quote services in the field and work with all customer relations.
- Develop new customers in assigned territory while maintaining current accounts.
- Attend industry tradeshows and conferences to strengthen the company brand and develop customer relationships.
- Create and implement strategies for generator service and rental growth.
- Work closely with the sales rep to develop a relationship with their customers to gain service opportunities.
- Provide detailed call reports to the Sudden Service manager weekly to discuss customer concerns and demands in the field.
- Maintain and submit accurate and timely expense reports.
Requirements:
The ideal candidate will have:
- Outside parts sales experience preferred.
- Prior customer service experience, preferably in a parts or technical support role.
- Strong communication and interpersonal skills.
- Attention to detail and ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and experience with CRM software.
- Ability to multitask and prioritize effectively.
- Knowledge of parts and inventory management is preferred.
- High School diploma or equivalent required, additional technical certifications or education is a plus.
- Must have a clean driving record and be able to pass a drug screen.
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