Help Desk Support Specialist
1 week ago
This is a high-volume call center environment where you will be responsible for providing exceptional customer service and technical support to our clients.
We are seeking a motivated and detail-oriented individual to join our team as a Help Desk Technician. As a member of our team, you will have the opportunity to work with a variety of technologies and develop your skills in troubleshooting and resolving technical issues.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. They should also be able to analyze complex problems and provide creative solutions.
Responsibilities- Provide technical support to clients via phone, email, or chat
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
- Document and track client interactions using our ticketing system
- Collaborate with other teams to resolve complex technical issues
- Bachelor's degree in Computer Science, Information Technology, or related field
- 6+ months' experience in a technical customer service role
- Experience with password reset and VPN technology is a plus
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- $15/hour salary
- Opportunities for professional growth and development
- Flexible scheduling options
- Comprehensive benefits package, including medical, dental, and vision insurance
- Generous paid time off policy
As a member of our team, you will have the opportunity to work with a dynamic and diverse group of professionals who share a passion for delivering exceptional customer service. We offer a competitive salary and comprehensive benefits package, as well as opportunities for professional growth and development.
-
Help Desk Professional
3 weeks ago
Pittsburgh, Pennsylvania, United States K-Tek Resourcing Full timeAbout the JobWe are looking for a Help Desk Professional to join our team in Pittsburgh, PA. This is a long-term contract position with an estimated salary of $60,000 - $80,000 per year.This role involves resolving technical issues for clients, ensuring their technology is running smoothly.You will be responsible for troubleshooting hardware and software...
-
Front Desk Support Professional
7 days ago
Pittsburgh, Pennsylvania, United States Chips Dental Associates Full timeJob Title: Front Desk Support ProfessionalCompany Overview:At Chips Dental Associates, we are committed to delivering exceptional dentistry services that exceed patient expectations. Our dedicated and talented team has been proudly serving the Pennsylvania community for over 40 years, and we are now seeking a highly organized and personable Front Desk...
-
Administrative Support Specialist
7 days ago
Pittsburgh, Pennsylvania, United States Care Crafter Home Care LLC Full timeKey ResponsibilitiesThe Administrative Support Specialist will play a vital role in maintaining the smooth operation of our front desk. This includes:Greeting clients, visitors, and staff in a professional mannerAnswering and directing phone calls to the appropriate person or departmentScheduling appointments and maintaining accurate recordsMaintaining a...
-
Front Desk Coordinator
2 weeks ago
Pittsburgh, Pennsylvania, United States ALAN M TIMKO DMD Full timeAbout the RoleWe have an exciting opportunity for a talented and detail-oriented individual to join our front desk team. As a periodontal support specialist, you will play a critical role in ensuring the smooth operation of our office and delivering outstanding patient care.You will be responsible for managing patient schedules, handling phone calls and...
-
Help Desk Technician
7 days ago
Pittsburgh, Pennsylvania, United States Enkompas Full timeThe Tier One IT Analyst Technician role at Enkompas offers a unique opportunity to work in a fast-paced and rewarding environment, providing internal system and deskside support to employees and contractors. As an IT analyst/Technician, you will be responsible for providing technical assistance, troubleshooting issues, and resolving problems in a timely and...
-
Personal Support Specialist
7 days ago
Pittsburgh, Pennsylvania, United States Community Living & Support Services (CLASS) Full timeJob OverviewCommunity Living & Support Services (CLASS) is a leading provider of high-quality, person-centered care and support to individuals with disabilities and seniors throughout Allegheny County.We are seeking a dedicated and compassionate Personal Support Specialist to join our team. As a key member of our community-based services, you will play a...
-
Front Desk Coordinator
2 weeks ago
Pittsburgh, Pennsylvania, United States ALAN M TIMKO DMD Full timeAbout the RoleWe are a state-of-the-art periodontal office seeking an experienced front desk professional to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a willingness to help in all aspects of the dental practice.The successful candidate will be responsible for managing front desk duties, including...
-
Service Desk Specialist
7 days ago
Pittsburgh, Pennsylvania, United States Ajilon Full timeWe are seeking an experienced Customer Service Representative to join our Ajilon team. As a key member of our service desk, you will be responsible for providing top-notch support to our clients via phone.Your duties will include responding to customer inquiries, resolving issues, and escalating complex problems to senior staff members when necessary. You...
-
Front Desk Associate
3 weeks ago
Pittsburgh, Pennsylvania, United States Hampton Inn & Suites Pittsburgh Full timeFront Desk Associate Job DescriptionWe are seeking a highly motivated and organized Front Desk Associate to join our team at the Hampton Inn & Suites Pittsburgh. The ideal candidate will have excellent communication and customer service skills, as well as the ability to work effectively in a fast-paced environment.Job Summary:$15.00 per hourPART-TIME...
-
Front Desk Ambassador
3 weeks ago
Pittsburgh, Pennsylvania, United States Holiday Inn Express Pittsburgh West Full timeJob SummaryThe Front Desk Agent role at Holiday Inn Express Pittsburgh West offers a competitive salary of $14.20 per hour, with opportunities for advancement in a dynamic and fast-paced environment.Greet and register guests, provide exceptional customer service, and ensure a smooth check-in and check-out process. Maintain accurate records, handle guest...
-
Administrative Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Housing Authority of the City of Pittsburgh Full timeJob OverviewThe Housing Authority of the City of Pittsburgh (HACP) is seeking a highly skilled and detail-oriented Administrative Support Specialist to join its team. This role will provide administrative support to the Occupancy department, interviewing applicants for housing, preparing required application information, obtaining references, and performing...
-
Front Desk Host
3 weeks ago
Pittsburgh, Pennsylvania, United States Island Hospitality Management Full timeJob OverviewWe are seeking a highly motivated and friendly individual to join our team as a Gallery Host at Island Hospitality Management.About the JobThis role involves providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Service: Greet and assist guests, respond to...
-
Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Helping Hands: Home & Community Supports Full timeJob Title: Support SpecialistEstimated Salary: $45,000 - $60,000 per yearWe are seeking a compassionate and dedicated Support Specialist to join our team at Helping Hands: Home & Community Supports. As a Support Specialist, you will play a vital role in providing direct support to individuals with intellectual disabilities in both home and community...
-
Technical Support Associate
1 week ago
Pittsburgh, Pennsylvania, United States ST ENGINEERING AETHON INC Full timeAbout the RoleWe are seeking a motivated and detail-oriented Technical Support Associate to join our team. As a Help Desk Technician, you will play a critical role in ensuring the success of our customers by providing timely and effective technical support.In this position, you will be responsible for troubleshooting and resolving customer complaints,...
-
Direct Support Professional Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Community Living & Support Services (CLASS) Full timeAbout Community Living & Support Services (CLASS)At CLASS, we are committed to supporting individuals with disabilities to live their best lives as independently as possible. Our mission is to provide person-centered social, recreational, and residential support to empower our participants to explore options, participate in the community, and strive toward...
-
Front Desk Ambassador
3 weeks ago
Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full timeFront Desk AmbassadorAt Wyndham Garden Pittsburgh Airport, we're looking for a dedicated Front Desk Ambassador to provide exceptional service and create memorable experiences for our valued guests.About the PositionWarmly greet and welcome guests upon arrival, making them feel at home.Efficiently register guests into our system, confirming reservations and...
-
Help Desk Representative
2 weeks ago
Pittsburgh, Pennsylvania, United States Scott Electric Company Full timeAbout the JobThis full-time position involves working 8 hours a day, Monday to Friday, providing excellent customer service to electrical, mechanical, and general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets. Key requirements include:Previous customer service experience requiredBasic math and...
-
Help Desk Expert
1 week ago
Pittsburgh, Pennsylvania, United States FS-Elliott Full timeJob DescriptionThe Customer Service Representative will play a critical role in maintaining a positive relationship with our customers by actively listening to their concerns, empathizing with their needs, and offering solutions that meet their expectations.
-
Ecological Risk Assessment Specialist
1 week ago
Pittsburgh, Pennsylvania, United States EHS Support Full timeJob Title: Ecological Risk Assessment SpecialistWe are seeking a skilled and detail-oriented Ecological Risk Assessment Specialist to join our team at EHS Support. As an expert in environmental science, you will be responsible for designing and implementing field-based environmental investigations, analyzing data, and preparing technical deliverables. Key...
-
Front Desk Coordinator Role
1 week ago
Pittsburgh, Pennsylvania, United States ALAN M TIMKO DMD Full timeJob OverviewWe are seeking an organized and highly skilled front desk coordinator to join our dynamic team at Alan M Timko DMD. As a key member of our staff, you will play a vital role in maintaining the highest level of patient satisfaction and ensuring the smooth operation of our periodontal practice.The ideal candidate will have previous experience in a...