Current jobs related to Data Analysis and Support Professional - Baltimore, Maryland - Arena Analytics Inc

  • Data Analysis Program Manager

    2 weeks ago

    Baltimore, Maryland, United States State of Maryland Full time

    Job Title: EMS Data Analysis Program ManagerJob Summary:The EMS Data Analysis Program Manager will be responsible for analyzing and interpreting data to support decision-making and optimize resource allocation. The ideal candidate will have a strong understanding of data warehousing concepts and the ability to work with large, complex datasets.Key...

  • Biostatistician - Data Analysis Center

    2 months ago

    Baltimore, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled Biostatistician to join our team at the Johns Hopkins Bloomberg School of Public Health. The successful candidate will work as an integral part of a data analysis center study team, collaborating with epidemiologists, statisticians, and investigators to manage and analyze complex multicenter longitudinal data.Key...

  • Biostatistician - Data Analysis Center

    2 months ago

    Baltimore, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled Biostatistician to join our Data Analysis Center at Johns Hopkins University. The successful candidate will collaborate with epidemiologists, statisticians, and investigators to manage and analyze complex multicenter longitudinal data.Key ResponsibilitiesStatistical AnalysisImplement differential equation solvers...

  • Biostatistician - Data Analysis Center

    2 weeks ago

    Baltimore, Maryland, United States Johns Hopkins University Full time

    Job SummaryThe Department of Epidemiology at Johns Hopkins Bloomberg School of Public Health seeks a Biostatistician to work as an integral part of a data analysis center study team. The successful applicant will collaborate with epidemiologists, statisticians, and investigators in various fields to manage and analyze complex multicenter longitudinal...

  • Data Analyst and Client Support Specialist

    1 month ago

    Baltimore, Maryland, United States Arena Analytics Inc Full time

    {"title": "Client Success Associate", "description": "About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Client Success team as a Client Success Associate. As a key member of our team, you will be responsible for overseeing the data ingest process, conducting data analysis, and providing exceptional customer support...

  • Program Officer for Data and Reporting

    2 weeks ago

    Baltimore, Maryland, United States Lutheran Immigration and Refugee Service Full time

    Job SummaryWe are seeking a highly skilled Program Officer for Data and Reporting to join our team at Lutheran Immigration and Refugee Service. This role will be responsible for coordinating and supporting database management, data integrity, compliance monitoring, and program outcomes reporting for the Global Refuge Resettlement and Integration (RIS)...

  • Intelligence Expert for Crime Analysis and Law Enforcement Support

    5 days ago

    Baltimore, Maryland, United States George Mason University Full time

    Join Our Mission to Combat Crime and TraffickingGeorge Mason University's Center for Evidence-Based Crime Policy is seeking a highly skilled Intelligence Analyst to contribute to our mission of providing superior intelligence and case support to law enforcement agencies. As part of our team, you will engage in vital intelligence analysis, contribute to...

  • Data Analyst

    6 days ago

    Baltimore, Maryland, United States GAP Solutions, Inc. (GAPSI) Full time

    Job Title: Data AnalystJob Summary:At GAP Solutions, Inc. (GAPSI), we are seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will play a critical role in supporting the overall functions of our organization by providing data analysis and management services.Key Responsibilities: Provide data analysis and management services to...

  • Program Officer for Data Management

    2 weeks ago

    Baltimore, Maryland, United States Lutheran Immigration and Refugee Service Full time

    Job Title: Program Officer for DataJob Summary:We are seeking a highly skilled Program Officer for Data to join our team at Lutheran Immigration and Refugee Service (LIRS). As a key member of our Global Refuge Resettlement and Integration (RIS) division, you will play a critical role in coordinating and supporting database management, data integrity,...

  • Senior Scientific Software Engineer for Data Analysis Tools Branch

    6 days ago

    Baltimore, Maryland, United States STScI Full time

    Support NASA MissionsThe Space Telescope Science Institute (STScI) is a multi-mission science and flight operations center for NASA's flagship observatories. As a Senior Scientific Software Engineer, you will contribute to advancing our state-of-the-art data pipelines and analysis tools for our NASA flagship missions primarily in areas of data...

  • Financial Planning and Analysis Professional

    6 days ago

    Baltimore, Maryland, United States Under Armour Full time

    Empowering Growth and InnovationAt Under Armour, we are committed to empowering those who strive for more. As a key member of our Financial Planning and Analysis team, you will contribute to building a progressive FP&A team focused on developing core competencies in FP&A, Decision Support, and Strategy Execution. Your role will be instrumental in supporting...

  • Data Analyst

    2 weeks ago

    Baltimore, Maryland, United States Tays, Inc. Full time

    Data AnalystWe are seeking a highly skilled Data Analyst to join our team at TAYS, Inc. The ideal candidate will have a strong background in data analysis and interpretation, with the ability to communicate complex data insights to both technical and non-technical stakeholders.Key Responsibilities:Collect, process, and analyze large datasets to identify...

  • Data Analyst

    4 weeks ago

    Baltimore, Maryland, United States Insightin Health Full time

    Job Title: Data AnalystAt Insightin Health, we're seeking a skilled Data Analyst to join our team. As a Data Analyst, you will play a crucial role in collecting, analyzing, and interpreting data to support strategic decision-making and drive business growth.Key Responsibilities:Data Processing and Analysis:Collect and preprocess large healthcare datasets...

  • Data Engineer

    1 month ago

    Baltimore, Maryland, United States Bridgeway Benefit Technologies Full time

    Job OverviewBridgeway Benefit Technologies is seeking a highly skilled Data Engineer to join our Professional Services organization. As a key member of our team, you will be responsible for converting customer data onto our enterprise software platform.This is a remote position, with less than 10% travel required. As a Data Engineer, you will work closely...

  • Data Analyst Associate

    3 weeks ago

    Baltimore, Maryland, United States Arena Analytics Inc Full time

    About the Role:We are seeking a highly motivated and detail-oriented individual to join our Client Success team as a Data Analyst Associate. As a key member of our team, you will be responsible for overseeing the data ingest process, conducting data analysis, and providing exceptional customer support.Responsibilities:Data Analysis: Assist in analyzing...

  • Data Analyst

    2 weeks ago

    Baltimore, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Research Data Assistant to join our team at the Johns Hopkins University School of Medicine. The successful candidate will support the Neonatal Precision Medicine Centers of Excellence (PMCOE) research team in the management, analysis, and reporting of complex data.Key ResponsibilitiesPerform...

  • Data Analyst

    3 weeks ago

    Baltimore, Maryland, United States Behavioral Health System Baltimore Full time

    Job Title: Data AnalystJoin the Behavioral Health System Baltimore team as a Data Analyst and play a key role in advancing behavioral health and wellness initiatives across Baltimore City.About the RoleWe are seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will be responsible for designing and conducting research studies,...

  • Financial Accounting and Analysis Director

    6 days ago

    Baltimore, Maryland, United States Recruit Up, LLC Full time

    Recruit Up, LLC is seeking a highly skilled Financial Accounting and Analysis Manager to oversee the organization's financial operations.The ideal candidate will have a strong understanding of GAAP, budgeting, forecasting, and financial analysis, with experience in managing financial operations, ensuring accurate financial reporting, and effective budget...

  • Data Analyst

    2 weeks ago

    Baltimore, Maryland, United States Insightin Health Full time

    Unlock the Power of Healthcare DataAt Insightin Health, we're revolutionizing the way healthcare payers deliver consumer-centric experiences. Our industry-leading software as a service (SaaS) platform, inGAGETM, leverages artificial intelligence and machine learning to produce real-time insights that drive Next Best Action (NBA) recommendations. As a Data...

  • Data Analyst

    1 month ago

    Baltimore, Maryland, United States Insightin Health Full time

    About the RoleAt Insightin Health, we're revolutionizing the healthcare industry by harnessing the power of data. As a Data Analyst, you'll play a crucial role in helping us achieve this vision.Key ResponsibilitiesData Processing and AnalysisCollect, clean, and preprocess large healthcare datasets from various sourcesPerform exploratory data analysis to...

Data Analysis and Support Professional

2 months ago

Baltimore, Maryland, United States Arena Analytics Inc Full time
About the Role:

Arena Analytics Inc is seeking a highly motivated and detail-oriented Client Success Associate to join our team. As a Client Success Associate, you will play a critical role in ensuring the success of our clients by providing exceptional support and data analysis services.

Key Responsibilities:
  • Data Analysis: Assist in analyzing customer data to identify trends, patterns, and insights that can improve customer success strategies. Work closely with the Client Success team to develop reports and presentations based on data analysis findings. Generate reports as required by internal and external clients within the required timeframe. Collaborate with Product, Data Science, and others to improve reporting processes.
  • Overseeing Data Ingest Process: Manage the data ingest process, ensuring that customer data is accurately and efficiently processed into our systems. Collaborate with Engineering to improve the process.
  • Client Success Support: Provide timely and professional support to customers through various communication channels. Address customer inquiries, concerns, and requests with a focus on providing excellent service and resolving issues in a timely, satisfactory manner. Assist in handling and resolving active client alerts within the required timeframe.
  • Client Support Team Assistance: Assist the customer support team in handling escalated issues and complex customer inquiries. Collaborate with team members to develop and maintain a comprehensive knowledge base to improve response efficiency and accuracy.
Qualifications:
  • Bachelor's Degree in Business Administration, Information Technology, or related field is preferred. Relevant work experience may be accepted in lieu of a degree.
  • Strong analytical skills with the ability to interpret and manipulate data effectively.
  • Self-motivated multi-tasker with a high sense of urgency, ability to prioritize, and effective problem-solving skills.
  • Excellent and empathetic communication skills, both written and verbal, with a customer-focused approach.
  • Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
  • Detail-oriented with a proactive attitude towards problem-solving and continuous improvement.
  • Strong computer skills with the ability to quickly learn and master new systems.
  • Familiar with customer support tools such as Zendesk or similar platforms is a plus.