Automotive Service Technician

3 days ago

Philadelphia, Pennsylvania, United States Ford - Lincoln Veteran Careers Program Full time
Job Summary

The Ford-Lincoln Automotive Service Technician is responsible for performing assigned work with efficiency and accuracy, in accordance with dealership and factory standards. This role requires a strong understanding of automotive systems and the ability to diagnose and repair complex issues.

Key Responsibilities
  • Performing assigned work with efficiency and accuracy, in accordance with dealership and factory standards
  • Diagnosing the cause of malfunctions and performing repairs, if authorized by Service Consultants
  • Coordinating with the Parts Department to ensure availability of parts
  • Saving and tagging parts if under warranty or if requested by Service Consultants
  • Examining the vehicle to determine if additional safety or service work is required
  • Notifying Service Consultants if additional work is needed or if repairs/work cannot be completed within the time promised
  • Documenting work performed as directed by Service Consultants
  • Road testing vehicles to ensure quality of repair and ensuring vehicles remain clean
  • Keeping abreast of factory technical bulletins and attending factory-sponsored training classes
  • Keeping the shop area neat and clean and remaining accountable for all tools used
Requirements
  • Have at least 3 years of experience working as a Technician in an automotive service department
  • Valid driver's license and a clear driving record
  • Ability to pass the following pre-employment screening requirements (drug screening, Motor Vehicle record report and a background investigation)
  • Be able to provide a minimum of three good work references, with current contact information
Working Conditions

The Service Technician will be required to work closely with others or independently, if needed. Dealership uniforms are required. The Service Technician will be required to work in a shop environment that may have exposure to petroleum products, dust, hot or cold temperatures, loud noises, strong odors (exhaust fumes) and assorted other distractors.

The Service Technician must be able to operate power and hand tools and other types of machinery safely. They must also be able to drive a manual transmission (for road tests), read and comprehend technical instruction, lift up to 50 pounds unassisted and operate hoist and test equipment. The Service Technician must be able to sit, bend, stoop and/or stand for extended periods (up to 8 hours or more) and kneel, crawl, bend, reach, push, pull and maneuver in a shop environment safely and as needed.

The Service Technician must have good communication skills and the ability to work with the public. They must also be willing to complete mandated online training, as assigned during initial interview and screening process. Additionally, the Service Technician must be willing to accept a minimum 24 month employment obligation upon hiring.

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