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Lead Operations Manager

2 months ago

SaintBrieuc, Bretagne, United States Five Guys Full time
About the Role

We are seeking an experienced and motivated Assistant Manager to join our team at Five Guys. As an Assistant Manager, you will play a key role in the day-to-day operations of our restaurant, ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Leadership and Team Management: Provide guidance and support to our team members, ensuring that they have the skills and knowledge needed to deliver excellent customer service.
  • Operations and Logistics: Oversee the smooth operation of our restaurant, including inventory management, supply chain logistics, and facility maintenance.
  • Customer Service: Ensure that our customers receive a positive and memorable dining experience, responding promptly to their needs and concerns.
  • Financial Management: Assist with financial planning and budgeting, ensuring that our restaurant operates within budget and meets its financial goals.
  • Training and Development: Develop and implement training programs to enhance the skills and knowledge of our team members, promoting a culture of continuous learning and improvement.
Requirements
  • Leadership Experience: 1+ years of experience in a leadership role, preferably in the restaurant industry.
  • Customer Service Skills: Excellent customer service skills, with the ability to respond promptly and professionally to customer needs and concerns.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with team members, customers, and vendors.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions, ensuring that our restaurant operates efficiently and effectively.
  • Adaptability: Ability to adapt to changing circumstances and priorities, ensuring that our restaurant remains competitive and responsive to customer needs.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth, with a focus on promoting from within.
  • Fun and Supportive Work Environment: A fun and supportive work environment, with a focus on teamwork and collaboration.
  • Comprehensive Benefits: Comprehensive benefits package, including 401(k) matching, employee assistance program, and employee relief fund.