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HVAC Service Manager

4 weeks ago

Oak Creek, Wisconsin, United States Crawford Thomas Recruiting Full time
HVAC/R Service Manager Job Summary

Crawford Thomas Recruiting is seeking a highly skilled HVAC/R Service Manager to oversee our team of technicians and ensure exceptional customer satisfaction. As a key member of our operations team, you will be responsible for managing service calls, dispatching technicians, and providing top-notch customer service.

Key Responsibilities:
  • Customer Service: Meet with customers to ensure satisfaction and identify opportunities for additional services.
  • Technical Expertise: Understand mechanical systems, local codes, and industry standards to provide effective solutions.
  • Team Management: Recruit, train, and supervise field technicians to perform equipment repair, maintenance, and start-up tasks.
  • Dispatch and Scheduling: Dispatch technicians based on skill level, efficiency, and training needs to ensure timely completion of projects.
  • Reporting and Analysis: Complete reports and logs to track technician performance, customer satisfaction, and business growth.
Requirements:
  • Experience: 5+ years in commercial HVAC, refrigeration, or electrical trades.
  • Knowledge: Working knowledge of HVAC/R systems, local building codes, and industry standards.
  • Skills: Strong problem-solving skills, attention to detail, and ability to manage time, multi-task, and stay organized.
  • Education: High school diploma or equivalent required; degree in a related field preferred.

What We Offer: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.