Spa Service Representative

4 weeks ago


Oak Creek, Wisconsin, United States Hand & Stone - Oak Creek Full time
Job Overview

Hand & Stone Massage and Facial Spa, located in Oak Creek, is seeking a highly motivated and customer-focused individual to join our team as a Spa Associate. As a critical link in ensuring our customers' experience is outstanding, you will be responsible for providing exceptional service, building relationships, and driving sales.

Key Responsibilities
  • Meet membership sales goals and objectives
  • Develop detailed knowledge of our menu of services, including massage, facials, and hair removal
  • Provide excellent customer service to members and guests, while building relationships that last
  • Work flexible hours, including evenings and weekends, to accommodate our customers' needs
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards and maintain a positive and energetic attitude
  • Perform various other duties as assigned, including answering phones, scheduling appointments, and filing documents
What We Offer
  • Competitive compensation package, including hourly wage and commissions
  • Opportunities for career advancement, including management roles, based on performance
  • Ongoing training and development to enhance your skills and knowledge
  • Flexible scheduling to accommodate your lifestyle
  • A positive and professional work environment that values teamwork and collaboration
  • Employee discounts on products and services
Requirements
  • High school diploma or equivalent required
  • Must be 18 years old or older
  • Exceptional organizational and communication skills
  • Ability to work independently with minimal supervision


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