Mercedes-Benz Service Advisor

4 weeks ago


Richmond Heights, Virginia, United States Mercedes-Benz of Richmond Full time
Service Advisor Role at Mercedes-Benz of Richmond

At Mercedes-Benz of Richmond, we're seeking an experienced Service Advisor to join our team. As a Service Advisor, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

Set and confirm appointments with customers to expedite their service experience

Greet customers in a timely and friendly manner, determining their vehicle needs through a thorough walk-around

Utilize a consultative selling process to assist customers in planning for ongoing maintenance and repairs

Communicate effectively with Technicians and Parts Associates to ensure timely completion of work

Follow up with customers to ensure satisfaction and set targeted sales goals

What We Offer:

Competitive salary and benefits package, including health, dental, and vision insurance

401k with company match and paid time off after 6 months

Opportunities for professional growth and development

A dynamic and supportive work environment

McGeorge Car Company is an equal opportunity employer and a drug-free workplace. We require pre-employment background checks, including DMV and drug screening.
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