Implementation Manager

4 weeks ago


Chicago, Illinois, United States Loop Full time
About the Role

We are seeking an experienced Implementation Manager to join our team at Loop. As an Implementation Manager, you will be responsible for collaborating with cross-functional teams to provide clients with a seamless onboarding experience.

The ideal candidate will have a strong background in supply chain logistics and experience in project management. You will be responsible for leading the onboarding process for new clients, ensuring a smooth transition from sales to implementation.

You will work closely with the sales team to understand client needs and requirements, and develop comprehensive implementation plans for each client. You will also be responsible for coordinating with cross-functional teams to ensure all implementation aspects are completed on time.

Key Responsibilities:

  • Facilitate project management for solution scoping and implementations
  • Lead the onboarding process for new clients, ensuring a smooth transition from sales to implementation
  • Collaborate closely with the sales team to understand client needs and requirements
  • Develop and execute comprehensive implementation plans for each client, including timelines, milestones, and deliverables
  • Coordinating with cross-functional teams to ensure all implementation aspects are completed on time
  • Identifying and consulting with clients on business process transformation, optimization, and best-practice initiatives
  • Post-implementation handoff - ensure the implementation is a success, before transitioning the account to our customer success team

Requirements:

  • 3-5 years of customer-facing experience in one or more of the following: supply chain/logistics technology integrations, or project/account management, in the logistics or transportation industry
  • 3+ years of direct involvement in the Transportation, Logistics, Brokerage and/or Supply Chain Industries
  • Ability to lead large groups of people to meet critical goals
  • Ability to proactively identify and communicate risks and opportunities
  • Ability to lead process mapping, whiteboard sessions on workflows for implementations, create internal & external user facing documentation for workflows and standard operating procedures
  • Ability to adapt quickly to changing needs/timelines
  • Proven presentation or training experience
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical stakeholders
  • Highly organized with strong attention to detail and the ability to multitask in a fast-paced environment
  • Proficiency in project management tools and software
  • Ability to travel up to 20%

This is a hybrid role based in Chicago with the expectation of being in the office three days a week.

Benefits & Perks:

  • Premium Medical, Dental, and Vision Insurance plans, premiums covered 100% for you
  • Commuter & Flex Spending benefits
  • 401k plan
  • Unlimited PTO
  • Generous professional development budget to feed your curiosity
  • Physical and Mental fitness monthly subsidy for yoga, meditation, gym, or ski membership


  • Chicago, Illinois, United States Implementation Engineers Full time

    Job DescriptionImplementation Engineers is seeking an experienced Lead Analyst with strong project management, problem-solving, and financial modeling skills. The ideal candidate will have a proven track record of successfully identifying, leading, and managing high-impact improvement projects both operationally and organizationally.Key ResponsibilitiesGuide...


  • Chicago, Illinois, United States LaSalle Network Full time

    Implementation ManagerLaSalle Network is partnering with a dynamic software company that partners with businesses across various industries. With a strong commitment to enhancing the hiring experience for both employers and candidates, they offer innovative tools for applicant tracking, candidate management, and onboarding. As they anticipate exciting growth...


  • Chicago, Illinois, United States The LaSalle Group Full time

    We are seeking a highly skilled Implementation Manager to join our team at The LaSalle Group. As an Implementation Manager, you will be responsible for supporting clients in learning and maximizing the value of their Applicant Tracking System (ATS).Your key responsibilities will include:Conducting training sessions to familiarize customers with the software...


  • Chicago, Illinois, United States Hireology Full time

    Job DescriptionHireology is seeking a highly skilled Implementation Manager to join our growing Customer Success team. As a key member of our team, you will play a pivotal role in ensuring our customers are seamlessly integrated into our platform and equipped to utilize Hireology's tools to their full potential.Key Responsibilities:Lead Customer Training:...


  • Chicago, Illinois, United States Hireology Full time

    Job DescriptionHireology is seeking a highly skilled Implementation Manager to join our team. As a key member of our Implementation team, you will be responsible for supporting both the non-ATS and ATS arms of our Implementation team.This role will require you to own an evolving space at Hireology between Customer Success, Product, and our external partners....


  • Chicago, Illinois, United States Adyen Full time

    Adyen is a leading financial technology platform that provides payments, data, and financial products to customers like Meta, Uber, H&M, and Microsoft.We are seeking an experienced Head of Implementation Management to lead our organization across North America and LATAM.The implementation management team delivers the best technical solutions to our customers...


  • Chicago, Illinois, United States The University of Chicago Medicine Full time

    Job SummaryWe are seeking a highly skilled Strategic Implementation Manager to join our team at The University of Chicago Medicine. As a key member of our Strategic Planning Department, you will play a critical role in driving the implementation of high-impact strategy projects that support our enterprise strategy.Key Responsibilities:Assist in the...


  • Chicago, Illinois, United States TopBloc Full time

    Job DescriptionTopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. We are seeking a skilled Workday Client Project Manager to join our team.ResponsibilitiesManage the implementation of Workday projects and initiatives on behalf of the client in a fast-paced...


  • Chicago, Illinois, United States KPMG Full time

    Job Summary:We are seeking a highly skilled Manager to lead our Workday Payroll Projects. The ideal candidate will have a strong background in enterprise resource planning, payroll implementation, and upgrade experience with a completion of one full implementation with Workday Payroll. The Manager will be responsible for leading day-to-day activities of ERP...


  • Chicago, Illinois, United States The Judge Group Full time

    Project Manager Opportunity for ServiceNow ImplementationThe Judge Group is seeking a skilled Project Manager to lead the implementation of ServiceNow projects. As a key member of our team, you will be responsible for managing project portfolios, mentoring project managers, and providing direct supervision.Key Responsibilities:Develop and manage project...


  • Chicago, Illinois, United States Purple Fly Solutions Full time

    Job DescriptionAt Purple Fly Solutions, we are seeking a highly skilled Senior IT Manager to lead our WMS implementation project for the Transportation Logistics domain.Key Responsibilities:Lead the Blue Yonder project team to ensure successful implementation and delivery of WMS solutions.Provide leadership on project management and implementation...


  • Chicago, Illinois, United States Adyen Full time

    About the RoleWe are seeking an experienced Head of Implementation Management to lead our organization across North America and LATAM. The implementation management team delivers the best technical solutions to our customers across all product lines.Key ResponsibilitiesLead and expand a substantial size of technical Implementation professionals focusing on...


  • Chicago, Illinois, United States KPMG Full time

    Job SummaryKPMG is seeking a seasoned professional to lead Workday Payroll projects, drive business development, and oversee ERP Advisory engagements. As a Manager in Technology Enablement, you will be responsible for strategy, implementation support, and optimization related to Information Technology operations, business process, security, and data...


  • Chicago, Illinois, United States KPMG Full time

    Job Summary:We are seeking a seasoned Manager to lead Workday Payroll Projects, driving strategy, implementation support, and Enterprise Resource Planning optimization related to Information Technology operations, business process, security, and data integrity for the Workday applications.Key Responsibilities: Lead day-to-day activities of ERP Advisory...


  • Chicago, Illinois, United States The Judge Group Full time

    We are seeking a Senior Project Manager to lead our ServiceNow implementation project portfolio. This role will involve planning and managing projects, monitoring active projects, and providing direct supervision for project managers.Key Responsibilities:Planning and managing the ServiceNow implementation project portfolioMonitoring active projects to...


  • Chicago, Illinois, United States RLDatix Full time

    Job OpportunityRLDatix is seeking a skilled Implementation Analyst to join our Professional Services team in Chicago, IL. As a key member of our team, you will work closely with customers to ensure seamless implementation of our RLDatix Safety solution.Key ResponsibilitiesProvide exceptional customer support through continuous engagement and effective...

  • ERP Project Manager

    3 weeks ago


    Chicago, Illinois, United States ShiftCode Analytics Full time

    We are seeking an experienced ERP Project Manager to lead the implementation of a new ERP system, Microsoft Business Central, at ShiftCode Analytics. The ideal candidate will have extensive experience with ERP systems, project management, and business process improvement.Key Responsibilities:Manage the project team and develop the project plan, ensuring...


  • Chicago, Illinois, United States SWORD Health Full time

    Sword Health is revolutionizing the healthcare industry by developing innovative solutions to predict, prevent, and treat pain. As a Senior Implementation Manager, Health Plans, you will play a critical role in delivering a seamless onboarding experience for our health plan customers.With a strong focus on customer satisfaction, you will be responsible for...


  • Chicago, Illinois, United States Keeper Security, Inc. Full time

    Job SummaryAs an Implementation Specialist at Keeper Security, you will play a pivotal role in ensuring the successful onboarding and adoption of our products by our clients.You will work closely with our clients and Implementation Manager to understand their unique requirements and configure our solutions to meet their needs.Your expertise and attention to...


  • Chicago, Illinois, United States Motus Full time

    Job Description:Motus is seeking a highly skilled Implementation Specialist to lead the client implementation process from start to finish. This role requires strong project management skills, excellent communication and organizational abilities, and a dedication to excellence.Key Responsibilities:Provide expert knowledge on Motus products and services to...