Enteral Patient Care Coordinator
3 weeks ago
Job Summary
The PromptCare Companies is seeking a highly skilled Enteral Patient Care Coordinator to join our team. As a key member of our patient care team, you will be responsible for coordinating patient care services and ensuring that patients receive the highest quality of care.
Key Responsibilities
- Onboard new patients by hospital discharge or company transition
- Provide resupply orders to patients on service
- Review patient records to ensure medical necessity is met for services ordered by physicians
- Perform insurance and benefit verification; obtain prior authorizations
Requirements
- Experience with insurance payers is preferred
- Experience with patient admissions in a similar referral source-based practice setting and customer service in an inbound/outbound customer service center is strongly preferred
- Customer service experience in a Home Medical Equipment company is strongly preferred
- Previous customer service experience in a healthcare services business is preferred
- Previous experience working with enteral therapy patients or pediatric enteral nutrition formulas is highly desirable
Benefits
- Competitive Salary
- Medical, Dental, Vision Package
- 401(k) plan (discretionary)
- PTO - Vacation, Sick and Personal days, and paid holidays
- Referral bonuses & Discount Ticket Program
- Lunch & Learn Programs
- Employee Recognition Program
Equal Employment Opportunity
The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws.
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