Nursing Supervisor
1 month ago
Children's Hospital of Philadelphia (CHOP) is seeking a highly skilled Nursing Supervisor to coordinate and direct nursing operations of all hospital units during off shifts. As a key member of our team, you will act as a liaison with physicians, patients, families, and staff, ensuring effective patient throughput activities.
Key Responsibilities- Patient Flow and Patient Placement
- Facilitate efficient and effective patient flow throughout the hospital
- Review clinical information regarding anticipated admissions, both scheduled and emergent
- Provide bed placement for patients at the right time and to the best possible location
- Collaborate with the multidisciplinary team to determine patient needs for admission and discharge
- Facilitate telehealth consultation for patients in collaboration with the clinical teams on each unit
- Collaborate with the Philadelphia Campus for patient and resource management on a regular basis
- Facilitate transfers out of the hospital to Philadelphia campus or outside facilities
- Supporting and Supervising Staff
- Support staff in decision making as needed or in clinical care for new and/or high risk, low volume clinical practices
- Provide feedback to staff on performance in the moment and recognize staff for a job well done
- Guide staff to follow departmental policies, procedures, standards, and bundles, including but not limited to harm prevention bundles
- Support staff with interpersonal and cross-departmental collaboration and resolution of differences in opinions or strategies with a global and open mind
- Provide feedback to unit leaders regarding gaps in clinical care and provide solutions for improvement
- Provide constructive and positive feedback about staff members to unit leaders
- Staffing, Skill Mix, Clinical Productivity, and Resource Management
- Oversee staffing, skill mix, and clinical productivity of all units within the hospital
- Assist with resource sharing as needed to support variations in volume and acuity across the hospital
- Clinical Care
- Support and serve as a clinical resource to staff in order to provide excellent and efficient clinical care
- Serve as a resource for vascular access throughout the hospital
- Respond to all emergencies (medical, behavioral, etc.) within the hospital to assure that the appropriate resources and support are available
- Attend all IMTs, fire drills, and/or any other emergency or out-of-the-norm event
- Lead through clinical practice changes and adapt to patient care needs
- Quality and Patient Safety
- Expertise in managing quality of care and patient safety scenarios
- Submit and review KAPS, identify and escalate safety concerns, provide solutions, and actively engage with teams on improvement efforts
- Respond to situations using principles of a fair and just culture
- Knowledgeable about quality and safety bundles, identifies gaps in bundles, provides resources to support execution of bundles and standards of care
- Patient and Family Experience
- Role model the ICARE values with patients and families
- Resolve patient and family concerns in collaboration with unit staff, patients, and families
- Actively round with families to assure the ideal patient experience is being met
- Financial Stewardship
- Support local leadership teams to optimize clinical productivity, appropriate resource utilization, and supply utilization and assure alignment with the fiscal goals of the hospital and the organization
- Regulatory Awareness and Compliance
- Knowledgeable of regulatory requirements
- Oversee compliance of regulatory requirements by actively checking on the environment of care and actively educating staff on the clinical standards
- Collaborate with multidisciplinary teams to support patient care and provide a safe environment for patients, families, and staff. The teams include but are not limited to the following: Nursing, Social Work, EVS, Physicians, Facilities, IS, Security, Supply Chain, CPD, and Pharmacy
- Demonstrate CHOP leadership competencies throughout all interactions
- Escalate unresolved concerns to leadership and share pertinent information about their shift with the oncoming leaders
- Lead and/or participate in NCCS initiatives and shared governance
- Bachelor's Degree in Nursing Required
- Master's Degree Preferred
- At least five (5) years pediatric nursing experience with evidence of leadership responsibility. Required
- Experience as a unit leader, charge nurse, or other relevant patient flow experience. Required
- Excellent communication skills
- Critical thinking and decisive judgment
- Excellent leadership ability
- Excellent judgment
- Computer Skills
- Basic Data Analytical Skills
- Computer Competency
- Basic use of a computer (mouse, keyboard, printer, USB ports)
- Basic use of Microsoft Office (Word processing, spreadsheets, presentations, and Skype)
- Web browsing, intranet search, document access
- Use of shared network file space
- Basic use of patient-facing technology (e.g., IV pumps, point-of-care devices, CR monitors)
- Navigation and use of clinical communication systems
- Information Literacy
- Determine the nature and extent of clinical information needed and use the appropriate technology to access it
- Access needed information effectively and efficiently
- Evaluate information and its sources critically and appropriately incorporate it into clinical practice
- Evaluate outcomes of the use of information
- Information Management Literacy
- Navigation of the electronic health record system
- Ability to locate and review specific patient data in various clinical information systems
- Effectively use clinical decision support tools
- Understand policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems
- Ability to collect clinical data using quality improvement tools
- Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
- Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient-facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
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