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Front Office Medical Receptionist

2 months ago

Oklahoma City, Oklahoma, United States OU Health Full time
Job Opportunity

We are seeking a highly skilled and detail-oriented Front Office Medical Receptionist to join our team at OU Health South May Emergency Facility. As a Front Office Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Responsibilities
  • Welcome patients and visitors to the office, providing a warm and welcoming environment
  • Manage patient files, ensuring accurate and up-to-date information
  • Process insurance information, collect copays, and handle other payments
  • Answer multi-line phone calls, directing them to the appropriate area
  • Maintain a clean and organized office space, ensuring a positive experience for patients and staff
  • Comply with all health policies and regulations, upholding the highest standards of patient care
Requirements
  • High school diploma or equivalent required
  • Knowledge of insurance procedures and protocols
  • Proficiency in using various office equipment, including computers and software
  • Familiarity with Microsoft Office and ability to multitask during high-volume periods
  • Excellent customer service skills, with a focus on providing exceptional patient care
  • Prefer at least one year of medical office experience