Sales and Service Leadership

17 hours ago


Bessemer, Alabama, United States Southern CaseArts Full time
Service Operations Manager Job Summary:

Southern CaseArts, a leading provider of retail refrigeration solutions, is seeking an experienced Service Operations Manager to drive business growth and implement strategies that deliver measurable results. As a key member of our team, you will be responsible for leading the parts and service team, developing and executing a comprehensive service strategy, and expanding service offerings to enhance customer satisfaction.

Main Responsibilities:
  • Formulate and execute a comprehensive service strategy to drive business growth and increase customer satisfaction.
  • Lead the expansion and evolution of our parts business, developing effective sales strategies, pricing models, and promotional campaigns to drive parts sales and improve revenue generation.
  • Collaborate with cross-functional teams to establish strategic goals, create budgets, and set performance metrics to ensure parts and service offerings meet customer needs and market demands.

Requirements:
  • Bachelor's degree in Business Administration, Management, Engineering, or a related field.
  • 5+ years of proven leadership experience in sales support and service management, preferably in a similar industry.
  • Strong track record of driving business growth and implementing strategies that deliver measurable, impactful results.


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