Lead Retail Operations Manager

5 days ago


Bessemer, Alabama, United States Burlington Full time

Company Overview

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Burlington Stores, Inc. is a rapidly growing organization committed to providing exceptional customer service and driving results through strong teamwork and partnerships.

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Estimated Salary: $14 - $16 per hour

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Job Description:

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The Lead Retail Operations Manager will play an integral part in the store leadership team, working closely with Store Management to drive sales results, maximize customer satisfaction, and promote a positive work environment.

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Key Responsibilities:

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• Supervise all store functions and associates while in the role of Manager on Duty

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• Develop and implement strategies to improve sales results, customer satisfaction, and associate engagement

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• Promote safety for customers and associates by adhering to company guidelines

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• Foster a diverse culture based on teamwork and collaboration

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• Solve issues/concerns, making informed decisions and supervising front-end operations to ensure excellent customer service

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• Reinforce Asset Protection strategies to eliminate shortage

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• Participate in weekly workload planning meetings and community relations initiatives

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Requirements:

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• At least 1 year of supervisory experience within an off-price, big box, or specialty environment

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• Strong interpersonal skills with a positive and engaging attitude

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• Ability to work a full-time schedule including nights, weekends, and holidays as required

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• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as stand and walk for extended periods

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Benefits:

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Burlington offers a competitive wage, flexible hours, and an associate discount. Full-time associates may also be eligible for medical, dental, and vision coverage, life and disability insurance, paid time off, paid holidays, sick time, and a 401(k) plan.

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Location:

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Bessemer, AL (4835 Promenade Parkway)

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Career Site Category:

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Store Associate

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Position Category:

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Retail Store



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